ASOG Podcast Ep 45 - Are Ethics Black & White with Lauralee Schmidt of Schmidt Auto Care
Now playing — Changing the Industry Podcast
Summary
Payroll day is approaching, the tax collector is calling, and your parts bills are due. Facing all that, you make your phone calls to sell the little bit of work you have in your shop. When the customer asks, “what would you do?”, what are you going to sa
About this episode
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Payroll day is approaching, the tax collector is calling, and your parts bills are due. Facing all that, you make your phone calls to sell the little bit of work you have in your shop. When the customer asks, “what would you do?”, what are you going to say? Are you going to give them an honest assessment and possibly end up with a small sale or no sale at all? Or, are you going to try to talk them into buying everything on the estimate?If you’re not doing the selling yourself, what do you expect your service advisor to do? If they’re on the edge of making or losing a big bonus, how do you think they’ll react?To have this conversation, we’re joined by Lauralee Schmidt of Schmidt Auto Care in Springboro, Ohio. Are ethical questions black and white or do we live in a world of gray? Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show