Bonus Episode: How Outreach and Conversation Can Transform Automotive Professionals' Lives with Brett Kinsfather & Roy Wragth
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About this episode
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Brett Kinsfather of Shopmonkey & Roy Wragth of Wragth Motorsports joins David and Lucas to preview their SEMA panel discussion. They plan to have legendary shop owners crack open their shop playbooks and share key strategies to running a well-oiled, high-performing shop.Make sure to join them on Monday, October 30 from 1:00 pm – 2:00 pm in Room N257 (Located on Level 2 of the North Hall).00:05:20 SEMA educational sessions, technology-driven speaker panel.00:09:53 Managed evening shift, integrated self-driving software. Learn and apply skills from various programs.00:13:09 Web developer Roy engaged with the SEMA event.00:17:32 Panel discusses shop software and misconceptions.00:18:36 Components of customer experience, setting expectations, shop organization, communication, technology usage, teaching and outsourcing work.00:21:46 Shop owners seek innovation and profitability.00:27:44 Daily influx of messages, automated responses used.00:29:19 Shop owners not fully utilizing available resources.00:31:51 People need encouragement to try new things.00:37:22 Networking and learning are worth the effort.00:38:46 Networking and stepping out of comfort zone.00:41:40 Monday, Oct 30, experts share knowledge.