Bonus Episode - Smart Consumer Financing and the Modern Shop Owner’s Journey With Liz Perkins
Now playing — Changing the Industry Podcast
About this episode
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Liz Perkins, shop owner, technician, and multi-business entrepreneur, along with Jesse Meddaugh from 360 Payments. Liz shares her journey of growing a business from shop operations to training and managing multiple ventures, emphasizing the importance of understanding and mastering the financial side of the company—even getting hands-on with bookkeeping for deeper insights. The conversation explores the impact of integrated consumer financing on shop sales and customer experience, with both Lucas and Liz highlighting how offering payment options can reduce stigma, increase approval rates, and empower customers.00:00 "Seamless Consumer Financing Growth"03:51 Streamlined Vehicle Financing Process08:30 Rising Costs of Car Repairs12:36 Guaranteed Results Over Cheap Fixes15:21 "Negative Impact of Free Diagnostics"17:00 "Choosing Free Diagnostics Wisely"20:40 "Working Mom's Struggles"23:26 North Carolina DMV Renewal Woes27:24 "Keep Growing, Keep Building"32:09 Quick Harness Installation Guide32:45 "Frustrated Mechanic Wrecks Harness"38:32 Bookkeeping vs. Accounting Confusion40:48 Understanding Business Fees43:53 DIY Accounting Confidence45:51 "Monthly P&L and Accounting"50:52 Efficient Scheduling for Long Commutes54:28 Tire Service Pricing Inquiry56:27 Balancing Growth vs. Staying Solo59:10 Grammar Concerns with Dashes