Episode 121 - MSO Bill Adams On Fixing Productivity

About this episode

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros MSO Bill Adams sits down with Lucas and David to discuss his solution to increasing productivity at his shops.Topics discussed:00:00:07 Flying in cramped seats is uncomfortable.00:07:53 Old car repair is specialized.00:19:10 Overcoming challenges in business.00:24:11 Building a solid team is crucial.00:27:27 Triangle offense for service advisors.00:32:10 Triangle offense streamlines car repair.00:40:20 Effective communication is critical.00:45:22 Hiring the right people is vital for growth.00:51:46 Adapt and leverage technology for efficiency.00:54:01 Shift perspective for business success.01:00:08 Importance of customer experience.01:06:36 Adapt to changing technology quickly.01:11:41 Leverage team strengths for success.