Episode 169 - Is OE Software Our Only Option? With Ben Johnson of Repairify

About this episode

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Ben Johnson from Repairify. Ben discusses the complexities and potential malfunctions of modern car features, such as electronic parking brakes and key fobs, critiquing the trend of over-engineering. The hosts express frustrations about the high costs and impracticality of advanced vehicle technologies, including unnecessary buttons and features. Additionally, the conversation highlights the challenges independent shops face with modern diagnostics and scan tools and how Repairify’s solutions aim to bridge that gap. 00:00 Retired briefly, now excitedly working in industry.03:09 Repairify pioneers remote vehicle access technology for repairs.06:20 Remote OE tool scans and reprogramming services.09:50 Issue of increasing need for car programming.13:44 Skilled workers essential, tech shortage misconception.16:45 Proposing standardizing vehicle access security for autocare.19:43 Standardization crucial for secure V2V and V2X.22:35 Adas think helps identify and recommend repairs.27:38 Efficient use of OE tools drives satisfaction.29:26 Positive outlook on uncertain future pricing strategy.33:46 Expanding repair business by setting up hubs.36:49 Comfortable salvage yard relationship, rules engine summary.39:56 Internet service programming caused issue with car.44:05 Parking brake caliper adjustment for reliable performance.48:05 Shopware, a simple and unique shop manager.49:19 Unique shop management approach, focused on problem-solving.53:59 Over-reliance on technology causes driving issues.56:06 Google directs driver onto winding driveway instead.