Episode 197 - The Truth about Used Parts & Deceptive Practices In Auto Repair With Jeff Compton and Keith Perkins

About this episode

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Jeff Compton and Keith Perkins. Jeff discusses a scenario involving dishonesty in auto repair, specifically the improper use of tensioners and resistors. Keith shares his experiences and frustrations with repair malpractice, emphasizing the importance of consumer education over financial gain. The group also delves into the legal and ethical challenges surrounding the use of reconditioned car parts, highlighting the need for repair shops to balance cost savings with safety. 00:00 Crash data complicates module replacement process.05:34 Found wired resistors near seatbelt pretensioner.15:24 Confrontation revealed deception; honesty followed.19:38 Son requested name removal; legal threats ensued.25:10 Uncertainty about aftermarket windshield safety standards.28:26 Must arbitrate Disney disputes, can't sue.32:36 Sometimes too cautious, emphasizing legal documentation.40:51 Class discussion quiet; had to elicit responses.46:03 New legislation mandates state-issued locksmith identification.48:16 Thieves violently steal cars in Canadian neighborhoods.53:18 Argument on security vetting and second chances.01:01:48 Seeking seals for polar bears near Churchill.01:04:16 Social media exposes mistakes in auto repair.