Episode 244 - The Power of Accountability and Setting Standards in Business With Jeremy Hoyle

About this episode

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas Underwood and David Roman are joined by Jeremy Hoyle, leadership coach and veteran of the family entertainment industry. Jeremy shares his personal journey from frontline worker to senior executive, emphasizing the importance of investing in your own professional development. The conversation delves into EOS and business fundamentals, with practical advice on leveraging KPIs and accountability to drive growth.00:00 "Work Ethic and Ownership"05:23 Leadership & Business Coaching Journey10:44 "Dependability and Leadership Value"19:37 "Building Layers for Growth"23:39 "Improving Call Conversion Rates"31:02 "Leaders Need Accountability Systems"35:09 "Missed Conversations and Discipline"38:26 Teaching Accountability Through Standards45:05 "Mopping Mishaps and Frustrations"50:12 "Policing Standards and Staffing"56:50 Linchpins vs. Industrial-Era Education01:03:09 "Struggles of Running a Shop"01:03:49 "Sell the Shop"