Ep 1 - What the Hell Are We Doing?
Now playing — Confessions of a Shop Owner
Summary
I use Tekmetric at my shop, and it's changed everything! It can do the same for you. CLICK HERE [https://auto.tekmetric.com/4iOySkk]to learn how. If not for Elite Worldwide and their help to keep me in line with one-on-one coaching, I'm not sure where my
About this episode
I use Tekmetric at my shop, and it's changed everything! It can do the same for you. CLICK HERE to learn how.If not for Elite Worldwide and their help to keep me in line with one-on-one coaching, I'm not sure where my shop would be today - or me for that matter! They can help you too - TOUCH HERE to find out how.It's episode 1! Today, Mike and Bryan talk about how they manage staff morale and throw team parties. Bryan goes over the pros and cons of open bars and cash bars at parties, while Mike likes using a wristband system. They also discuss why they buy meals for staff.00:00 Welcome to an entertaining automotive aftermarket podcast!07:50 Juggling responsibilities with tightly scheduled routines.10:47 Discussing business growth, quality, and pricing strategies.20:48 Dealer group recruits college kids with funding.21:36 Dealer recruitment hinders community college graduation rates.28:41 Lucas Underwood evolved and built a larger successful shop.35:44 It's costly, choosing essentials over desires.39:33 Indefinite timeline requested for truck delivery.47:07 New York training: minimal weekend time commitment.52:25 Invest in training, and scan tools to solve problems.55:28 Schedule change: Weekends now include workdays.01:03:47 Confessions of a Shop Owner podcast overview.01:04:53 Bryan chopped down all his pine trees.