Ep 13 - Matt Fanslow Is WAY More Mature Than We Are
Now playing — Confessions of a Shop Owner
Summary
So, Elite Worldwide is changing my world. Well. Making my shop elite. Kinda the goal, right? Their advice is irreplaceable for me. Wanna know what you're missing? Click HERE [https://eliteworldwide.com/] Without Tekmetric, where would my shop be? That's
About this episode
So, Elite Worldwide is changing my world. Well. Making my shop elite. Kinda the goal, right? Their advice is irreplaceable for me. Wanna know what you're missing? Click HEREWithout Tekmetric, where would my shop be? That's a scary thought. Let's change the subject. Where COULD your shop be WITH Tekmetric? Wanna know? Learn more HEREMatt Fanslow hosts the Diagnosing the Aftermarket A to Z podcast. Today, we discuss whether you truly can future-proof your shop. Matt says you have to start with passionate and engaged technicians. Also, where in the world is ADAS calibration taking this industry?00:00 "Podcast Setup Quirks & Cleanliness"05:05 "Wrestling with Ownership Importance"08:12 "Shop Growth Through Shared Expertise"11:55 Key Employees' Ownership Frustration16:03 TechMetric Transformed Our Shop Management16:53 "TechMetric: Fueling 300% Growth"20:55 Subscription Price Increase24:12 Assessing Profitability in Business Pricing28:16 Automotive Programming Monopoly33:18 Right People Over Rules34:43 Keeping Teams Motivated38:28 Tech Fatigue Over the Years40:40 Engagement: Key to Future-Proofing44:36 Curiosity Affects Interview Perspective48:43 Demand for Practical Auto Diagnostics Training51:13 ADAS Education Challenges54:29 Collision Shop Insurance Discounts