Ep 22 - Taylor Wilson | Having Kids Was Good For His Shop?
Now playing — Confessions of a Shop Owner
Summary
You know what's crazy? I had my once-a-month coaching call with Matt Lofton the other day, and I was actually looking forward to it! It's crazy that once you start to see results from hard work, you look forward to the hard work. Do you need accountabilit
About this episode
You know what's crazy? I had my once-a-month coaching call with Matt Lofton the other day, and I was actually looking forward to it! It's crazy that once you start to see results from hard work, you look forward to the hard work. Do you need accountability in your shop? Reach out to Elite Worldwide and get it today. CLICK HERETekmetric is awesome. It's made my shop awesome. I could leave it there, but because it's changed my shops future, I want the same for you. Can you make your shop more awesomer than mine? Start HEREDid you see the videos from my conversation with Carrie-Lynn with Turnkey Marketing? She said some spicy things about marketing and how many shop owners SUCK at marketing. But, she was spot on. Man, she helps my shop online. She can and will for you too. Learn more HERETaylor Wilson is the President of Velocity Auto Care and today he and Mike talk about how having kids changes how you run your business. If done right, for the better. Also, how has he learned to manage his shop from afar? Learn today.00:00 "Decline in Car Count Observed"04:31 "Just Say Yes" Critique08:38 Morning Training for Exceptional Service10:18 Missed Events Due to Hunting15:19 Overcoming Focus Challenges17:28 Complacency Led to Business Decline22:38 "Photo Requirements Challenge Workflow"26:08 Technicians Willing to Work Saturdays27:23 Car Service Convenience Challenges31:24 Adapting to Change and Accessibility34:20 Open-Minded Business Approach