Ep 4 - Zeb Beard w/ Stroker's Diesel
Now playing — Confessions of a Shop Owner
Summary
Is your shop management software giving you a headache? Mine was too, till I made the switch to Tekmetric - give them a try. CLICK HERE [https://auto.tekmetric.com/4iOySkk] Today, Zeb Beard tells the story of how he became a baller shop owner and why he
About this episode
Is your shop management software giving you a headache? Mine was too, till I made the switch to Tekmetric - give them a try. CLICK HEREToday, Zeb Beard tells the story of how he became a baller shop owner and why he has a no-nonsense approach to customer service. He also brags on his unique business model, which includes a massive 62,000-square-foot facility. He lives on-site and has living quarters for potential out-of-state hires. Crazy huh? You also won't believe Zeb's marketing strategy.00:00 Thorough Vehicle Quality Assurance08:38 Remote Worker Accommodations Concept13:04 Dozer Foundation Miscalculation16:57 Trusting Instincts in Hiring26:39 Avoiding Unwise Business Competition28:40 Affordable Coaching: Life-Changing Impact34:42 Joining BNI and Business Coaching Experience41:30 Developing Wine Tasting Skills47:06 Parallel Lives in the Auto Industry50:52 Engine Sales Experience and Challenges54:12 Customer Refuses Warranty Return Process01:01:50 Heaviest Tanning Bed Experience01:09:12 Discovering Dirt Track Racing01:10:18 Go-Kart Adventures of the 90s01:16:10 "Confessions of a Shop Owner"