Ep 59 - Chris Enright | Communication is a HUGE Issue

About this episode

If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERE When I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!For years I thought I could handle the hiring process on my own. But, after far too many bad hires, it was clear I needed help. Promotive came through for me with a rock star hire in just a few days and I couldn't be happier. Swallow your pride and bring in Promotive for that open position you have at your shop today. You can thank me later. Learn more HERE AI for Shop Owners: Open the Hood of the Future is happening June 12-13 at Carfix in Raleigh, NC. Use AI to your advantage! Register HEREChris Enright owns Enright Automotive in Alexandria, Ohio and has one of the biggest industry followings on social media. Jeff Compton from the Jaded Mechanic also sits in for Bryan Pollock. Today, they get into the importance of communication among techs, advisors, and owners to avoid costly mistakes and improve efficiency. Chris brings up how techs shouldn't have to pay for their own tools and gives advice on how to by affordable tools, especially for techs just starting out. Timestamps: 00:00 French Drivers vs Retired People from Florida06:24 Navigating SEMA and AAPEX15:33 "Industry Issues Stem from Communication"19:41 "Know Your Rights as Technician"24:43 "Tool Industry Perspectives Divide"28:22 Technician-Owned Tools Debate32:43 OEM Tools and Tool Truck36:59 "First Encounter with Electric Tools"46:29 Labor vs Parts in Modern Cars51:10 "It's Not an Issue Until Issues"55:08 Money Motivation vs Quality Talent01:01:43 "Success by Getting Outself's Way"01:04:36 "Challenges Keeping Up with Cars"01:12:13 Brake Job: Rotors and Pads Together01:14:59 "Defending Ethical Repair Practices"