Ep 67 - Jimmy Purdy | How to Double Your $$$

About this episode

If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERE When I used the maintenance tool for the fist time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!For years I thought I could handle the hiring process on my own. But, after far too many bad hires, it was clear I needed help. Promotive came through for me with a rock star hire in just a few days and I couldn't be happier. Swallow your pride and bring in Promotive for that open position you have at your shop today. You can thank me later. Learn more HERE AI for Shop Owners: Open the Hood of the Future is happening June 12-13 at Carfix in Raleigh, NC. Use AI to your advantage! Register HEREJimmy Purdy is the host of The Gearbox Podcast and owns Shift'n Gears Auto Repair in Paso Robles, California. Today, he and Mike Allen talk about how Jimmy nearly doubled his business in 2025 using the sometimes unpopular AutoShop Answers method. The conversation also covers the challenges of balancing profitability with company culture and how shop owners often struggle to find the one “silver bullet,” when success is really about picking up the right gold nuggets along the way. Timestamps: 00:00 The golden rule: fully inform the customer before doing any repairs01:08 Trade show tricks: why veteran vendors bring two pairs of shoes02:08 Shoe disasters, hiking stories, and quick-thinking hacks03:28 Shop growth: Doubling sales, why net profit isn’t the whole picture04:41 Breaking revenue ceilings: Big changes and new sales processes05:37 Shiny object syndrome and tracking the right KPIs06:21 Learning to filter industry advice and run the shop your way07:36 Sales process overhaul: From tech mindset to customer experience08:53 What great client experience actually means—beyond the inspection10:10 Shop coaching, sales training, and implementing what works for YOU12:25 Adapting big shop advice for smaller or rural markets13:55 Customizing processes, balancing growth and team happiness15:11 Efficiency breakthroughs: Improving inspections and workflow17:37 Overcoming DVI inconsistency and getting buy-in from your team21:50 Estimating strategies: Why quoting everything isn’t always best25:22 Lessons in sales: The “kitchen sink” rule and sales fatigue29:13 Team training, scripting, and crushing phone intake times34:43 Bringing team to trade shows for real buy-in (and to avoid “Black Monday”)39:11 Evolving customer expectations and modernizing shop experiences44:39 The myth of the universal “right way” to run a shop51:06 Seven-day work weeks, shop culture, and the truth about tech retention54:13 Letting your team find their own wins—even new gloves count56:06 Shop life, family life, and defining your own success as an owner57:17 Where to find more: Jimmy’s Gearbox podcast & how you can get involved