Ep 76 - Coaching Call #14 | How to Survive Slow Days at the Shop

About this episode

Register for Tekmetric's Tektonic Conference in Huston April 9-11 and use Code CONFESSIONS500 for $500.00 off. HERETurnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.Elite Worldwide has CHANGED my business and life through their one-on-one coaching. Use them like I do HEREFor years I thought I could handle the hiring process on my own. But, after far too many bad hires, it was clear I needed help. Promotive came through for me with a rock star hire in just a few days and I couldn't be happier. Swallow your pride and bring in Promotive for that open position you have at your shop today. You can thank me later. Learn more HEREAI for Shop Owners: Open the Hood of the Future is happening June 12-13 at Carfix in Raleigh, NC. Use AI to your advantage! Register HEREIn this episode, Mike Allen and Matt Lofton talk about how weather disruptions impact sales at the shop. Matt says that's why it's important to divide yearly goals by 48 weeks instead of 52 to account for lost days. They also discuss employee compensation strategies for inclement weather, highlighting the need for clear PTO policies and communication plans. Timestamps:00:00 Ignite Event Exceeds Expectations05:31 "January's Weather Impacted Business"09:20 Weather Days and Compensation Policy11:31 "Creating Weather Policies for Business"13:49 "Challenges of Post-Storm Operations"19:08 Maximizing Car Count Strategies23:04 "Impact of Snow on Sales"26:11 "Commitment Over Convenience for Success"30:10 "Making Prepaid Offers Work"33:34 Reviving Maintenance Habits Strategically36:17 "Pre-Booking Boosts Service Sales"41:20 "Stressful Front Counter Reflections"44:56 "Pre-Booking Strategy for Success"45:54 Optimizing Slow Months Momentum