Fueling Performance w/ John Turnbull and Michael Paul: Pt 1 | Repair Shop Reckoning | Episode 4
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Summary
This week on Repair Shop Reckoning, host Kevin Brown sits down with industry heavyweights Michael Paul and John Turnbull to tackle the critical—and often overlooked—topic of regular vehicle maintenance. From transmission flushes to brake systems and...
About this episode
This week on Repair Shop Reckoning, host Kevin Brown sits down with industry heavyweights Michael Paul and John Turnbull to tackle the critical—and often overlooked—topic…
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