How The Race To Zero Is Killing The Independent Collision Shops
Now playing — Repair Shop Reckoning
Summary
Featuring Kevin Brown, host of Repair Shop Reckoning, and Jason Tracey — this one is a full-blown reality check for shop owners who are sick of getting squeezed from every direction. Kevin doesn’t sugarcoat it: the collision world is sliding into a...
About this episode
Featuring Kevin Brown, host of Repair Shop Reckoning, and Jason Tracey — this one is a full-blown reality check for shop owners who are sick…
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