Lessons from the Grind - Part 2 | Repair Shop Reckoning | Episode 17
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Summary
In Part 2 of this Repair Shop Reckoning conversation, Kevin Brown and Shane shift gears—literally—kicking off with a deep dive into the electric vehicle revolution. From early skepticism to firsthand experiences with self-driving tech, Shane breaks...
About this episode
In Part 2 of this Repair Shop Reckoning conversation, Kevin Brown and Shane shift gears—literally—kicking off with a deep dive into the electric vehicle revolution.…
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