Stopping the Race to zero...How New Shops Can Actually Win

About this episode

This episode is for new shop owners, mobile mechanics, and anyone thinking about going out on their own.Kevin sits down with Ben Higgins, owner of The Wrench Wagon, for a real conversation about what actually happens when you transition from technician to business owner and why so many good techs fail once they open their own shop.This is not another episode bitching about flat rate, dealerships, or customers. This is about responsibility, pricing, leadership, and survival.Kevin breaks down why being busy does not mean you are profitable, how sympathy brain quietly destroys shops, and why undercharging feels generous but guarantees burnout. They talk openly about pricing mistakes, staffing realities, knowing your numbers, and the mental shift required to stop thinking like a tech and start thinking like an owner.If you are a mobile mechanic or a one man operation, this episode gives you clarity on what to take on, what to avoid, and how to build a business that actually supports your life instead of consuming it.This is mentorship most shop owners never get until they have already paid for it in lost money, stress, and regret.If you are early in your journey, this episode can save you years. If you are struggling right now, this episode will explain why and show you a path forward.Repair Shop Reckoning is not about bitching about the things that are. It is about ownership, leadership, and doing the hard things that keep shops alive. You have the power if you take the reponsibility!Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.