Strong Shops Need Strong Leaders: Why Culture Fails Without Accountability
Now playing — Repair Shop Reckoning
Summary
In this no filter, full throttle episode of Repair Shop Reckoning, Kevin and Jason tackle the real reason your shop culture sucks and it starts at the top. Forget the fluff about happy cultures and Google-style perks. This is a masterclass in...
About this episode
In this no filter, full throttle episode of Repair Shop Reckoning, Kevin and Jason tackle the real reason your shop culture sucks and it starts…
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