The Truth About Running a Shop: Culture, Pay, GPTs, and the Real Cost of Leadership
Now playing — Repair Shop Reckoning
Summary
What if the reason your shop is struggling isn’t flat rate… but your culture, your pricing, and your leadership? In this solo deep dive, Kevin peels back the curtain on what it really takes to run a successful, profitable, no-BS repair business in...
About this episode
What if the reason your shop is struggling isn’t flat rate… but your culture, your pricing, and your leadership? In this solo deep dive, Kevin…
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