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Shop Fix Academy PodcastApril 8, 2022 · 25 min

Top Service Advisor Moves Seats on the Bus with Anje Clay

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About this episode

There is a business analogy about your business is like a bus and the seats are different roles in your business. Making sure your team…

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Shop Fix Academy PodcastSeptember 7 · 29 min

Super Tech OR Owner: My 15 Year Struggle & How I Fixed It | EP13 | Shop Fix Academy Podcast

90 hours a week, elite technician credentials, and a growing shop... but Eric Walker was still failing as an owner. Why? He couldn't grow long term while carrying the whole auto shop on his back. The cars were being fixed, but nobody’s work was ever good enough. So the “super tech” kept stepping in, taking over, and teaching his team to depend on him. In this episode, Guy Roberts and Michael "The Berg" Rosenberger dig into the shift from technician identity to actual ownership. Learn the moment Eric realized his standards were holding his people back, why letting a technician struggle can actually reduce the owner’s struggle, and why the guy with the quickest answer can become the biggest bottleneck in the building. Your job is no longer to be the hero who fixes every car themselves. Your job is to build people who can solve problems without you. Eric spent more than a decade carrying the load. Today, his auto shop has a 13 person team rowing in the same direction even when he isn’t there.Stop searching for better technicians and start developing the ones you have with Tech Fix.https://shopfixacademy.com/tech-fix?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-tech-fix&utm_content=ctaGet the structure and support to stop carrying your entire shop yourself with Shop Fix LITE.https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaLearn how top shop owners build teams that perform without everything falling back on you with our free Replays & Guides.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=cta

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Shop Fix Academy PodcastAugust 31 · 20 min

I Spent 10 Years Stuck at $1.7M, Now I'm About To Hit $5M (How I Did It) | EP12 | Shop Fix Academy Podcast

For ten years, Wayne Watson's shop hit the same wall — $1.5M to $1.7M in revenue, eight bays, no way through. He'd been in business since 1993, tried everything, and still couldn't crack $2 million. Then something shifted. Today he runs 18 bays, did $4M last year, and his team is already gunning for $6M. He explains how he spent years managing the wrong numbers: parts percentage, GP benchmarks, shop supplies, before discovering where the real breakthrough was hiding and the reframe that reordered how he sees his entire business: that the difference between broke and profitable usually comes down to three or four cars a day.Get the structure, coaching, and accountability to take control of your numbers and build a more profitable shop with Shop Fix LITE. https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaLearn alongside operators who have overcome the same financial, leadership, and operational challenges you’re facing at a Shop Fix Academy Event.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta Stop tracking numbers without knowing what to do next, watch From Guesswork to Growth and learn the metrics that actually drive profit.https://shopfixacademy.com/guessworktogrowth?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=fromguessworktogrowth&utm_content=cta

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Shop Fix Academy PodcastAugust 24 · 31 min

From Harsh Truths In Mentorship To Reaching A $14M Operation | EP11 | Shop Fix Academy Podcast

Hard conversations don’t hold you back, they expose what has to change if you want to grow.In this episode, multi-shop owner Adam Preusser sits down with Guy Roberts and Michael "The Berg" Rosenberger to talk about the kind of mentorship that doesn’t just tell you what you want to hear. This conversation gets into why real growth often starts with accountability, covering the relationships that challenged Adam's thinking and expanded what he believed was possible. He shares what he learned from the mentors who pushed back, why surrounding yourself with people who simply agree with you can keep you stuck, and how those hard-earned lessons helped shape the owner he became while building an operation now profiting roughly $14M annually. Learn why the right mentor should challenge you, accountability has to come before growth, and you need to hear the harsh truths you've been avoiding.Join Shop Fix LITE and learn alongside experienced coaches and a community of shop owners committed to building stronger, more profitable businesses.https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaAccess free guides, training, and on-demand replays from Shop Fix Academy to keep growing long after this episode ends.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=ctaThere's something different about learning in a room full of shop owners who are solving the same challenges you are.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta

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Shop Fix Academy PodcastAugust 17 · 28 min

Your Shop Isn't Scaling Past $1M For These 5 Reasons...

The average U.S. auto repair shop profits under $600K, however the average Shop Fix Academy grown shop profits $2.4M. Guy Roberts and Michael “The Berg” Rosenberger cover 5 proven strategies that explain why so many owners still can’t break the $1M ceiling. This is not a car count problem. It is a leadership, people, systems, and capacity problem. Learn whether or not a $1M manager can actually lead a $2M store, why the employees who helped you reach your first million may not be the ones who can help you double profits, and how hiring more bodies can double overhead without moving production. They unpack the “Front of The Step, Back of The Step” model every growing shop owner needs to understand. Stay tuned to get the right people producing at the right level, and scale a $1M shop into a $2M operation without crushing cash flow along the way.Ready to break through your next growth ceiling? Shop Fix PRO gives you 1:1 coaching, proven systems, and a community of experienced shop owners to help you build a stronger, more profitable business.https://shopfixacademy.com/shop-fix-pro?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-pro&utm_content=ctaExplore free replays, practical guides, and proven resources designed to help you improve profitability, strengthen your team, and grow your shop with confidence.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=ctaThe best shop owners never stop learning. Explore upcoming Shop Fix Academy events and find the training that's right for you and your team.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta

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