DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn

About this episode

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident! Timestamps: 00:00 It's Getting COLD in Canada!20:26 Confusion in Brake Inspection Practices30:19 "Effective Rust Prevention Techniques"31:47 Enduring Ford Engine Issues51:17 Minimum Charges in Service Industry56:28 Embarrassing Car Battery Incident01:12:58 Bridging Dealer-Aftermarket Divide01:21:30 Choosing Cost-Effective Car Repair01:24:00 Car Emission Testing Process Updated01:39:44 Effective Communication Strategies01:47:40 Misleading DVI Practices at Dealerships01:56:29 Proving Value Through Repairs02:06:51 Service Advisor Accountability Required Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232