Evaluating and Empowering Technicians in the Hiring Process with Brian and Kat from Promotive

About this episode

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton is joined by Kat Ayers and Brian Burris from Promotive. Kat emphasizes the importance of technicians bringing actual data to interviews to assess their productivity better. Brian discusses the significance of strong relationships between technicians and service advisors and how they impact job success and customer satisfaction. Additionally, Kat highlights the value of total compensation considerations beyond hourly wages, such as paid time off and growth opportunities. 00:00 Passion for automotive led to a lifelong career.06:58 Not knowledgeable about my production numbers.12:59 Flat rate uncommon in non-dealer environments here.20:02 Relationships with service advisors impact job success.23:26 Varied trust in advisors, technician pay disparity.27:38 Document achievements quarterly; use them for reviews.34:33 Focus on meaningful team collaboration and culture.39:35 Consider total compensation, paid time off, and growth opportunities.47:33 Curiosity changes the dynamic of constructive criticism.51:07 Reluctance to share knowledge due to effort.54:29 Technicians should negotiate benefits beyond hourly pay.01:01:40 Career paths without wrench work; matching culture fit. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232