Tom Schearer - TOOLS, Training, and Team Development

About this episode

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration.Want to go to TOOLS? Register HERE00:00 Challenges in Used Car Dealership08:34 "Dealers Prefer Used OEM Brands"12:13 Limited Used Car Warranty Realities19:53 "Tackling Car Repairs Holistically"22:58 "Leadership Transition and Delegation"26:16 Inconsistent Terminology Causes Confusion35:17 Post-Warranty Car Maintenance Shift38:33 Dealerships: Balancing Sales and Relations45:36 Employee Transition Concerns47:25 Chrysler Dealers' Hiring Agreement56:23 Recognition Over Pay: Valuing Appreciation01:01:36 Overcoming Fear: Embrace Collaboration01:06:14 "Collaborative Collision Repair Insights"01:12:32 "Importance of Knowledge Sharing"01:14:50 Retirement and Mentorship Goals01:18:49 Apology and Anticipation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232