Zach Cypert | Why Does Everyone Get So Upset Online?

About this episode

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode of The Jaded Mechanic podcast, Jeff Compton is joined by Zach Cypert from L1 Diagnostics. Today, he and Jeff talk about the outrageous things people say in popular Facebook groups, and share stories about misdiagnosed or improperly repaired jobs. 00:00 Journey to Automotive Shop Career08:03 Pro Tech Program Experience13:53 Shop Communication and Inspection Practices16:47 Diagnostic Charges Misunderstood24:06 Efficient Roadside Auto Service Solutions32:12 Workplace Frustration and Unpaid Labor37:39 Complaints and Profitability Concerns38:28 Documenting Job Duties and Expectations48:20 Avoiding Online Drama52:09 Cost Assessment in Business Decision-Making57:30 Comprehensive Vehicle Inspection Process01:02:36 Dealership Encounter: PCM Update Challenge01:07:39 Auto Repair and Diagnostics Offer01:10:20 Truck Fuel Efficiency Insight01:17:41 Cautious Communication and Humility Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232