From Chaos To Control: One Shop Owner's Journey To Freedom
Now playing — Repair Shop Reckoning
Summary
In this episode of Repair Shop Reckoning, Kevin sits down with Isaac, owner of Diesel Dynamics in Texas, to talk about what really changed after six months of focusing on the fundamentals of running a better business. Like so many shop owners, Isaac...
About this episode
In this episode of Repair Shop Reckoning, Kevin sits down with Isaac, owner of Diesel Dynamics in Texas, to talk about what really changed after…
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