Autoshop Ministries - Devante Tidwell K2K 6/21/26 Sermon on Gifts, Grace & Service
With DeVonta Tidwell
Now playing — Master Tech to Millionaire
About this episode
In this live chapel episode, Devante Tidwell with Autoshop Ministries delivers a practical sermon titled "Saved to Serve," urging listeners to recognize their God-given gifts…
Key takeaways
- —Everyone has unique gifts that can be used to serve others.
- —Service is not just a task; it's a fundamental purpose of our lives.
- —We can serve with our time, talent, and treasure.
- —Good service is a reflection of our character and leadership.
- —Selfishness serves only oneself, while true service benefits the community.
Frequently asked
- What does it mean to be 'saved to serve'?
- Being 'saved to serve' means recognizing that our purpose in life is to use our gifts and abilities to help others, reflecting the service that Jesus provided to us.
- How can I serve if I feel I don't have much to give?
- You can serve with your time, talent, and relationships. Even small acts of kindness and support can make a significant impact.
- Why is good service important in business?
- Good service fosters positive relationships and can enhance customer loyalty, ultimately benefiting the business's reputation and success.
▸Full transcript
What's up, players? This is Joe Adams with Adams Automotive, the number one shop in America. This is Master Tech to Millionaire presented by Auto Shop Answers, where we talk about the transition from technician to business owner and CEO. As the podcast continues to grow, we're expanding the formats a little bit. One of the new formats we're adding is live chapel Sunday mornings from Key to Key to Callbacks, featuring our new Auto Shop Ministries chaplain, Devonte Tidwell.
So this episode is a little different. It's a live recording from one of our in-person chapel services, and we're excited to share DeVonta's message with you. So without further ado, here's DeVonta Tidwell. Man, listen, if you happy to be alive this morning, just give him one more hand clap. One more hand clap. Let's go. Let's go. Come on, come on, come on.
Oh, there you go. There you go. No, I'm super excited to be here. Thank you so much. To the whole Addams Family, to Todd. I mean, I'm just, I'm so grateful to be a part of the fam now. You know, this is something that we've been working on and, you know, really praying through. And listen, it's, I'm gonna give you some things that I really feel like the Lord has put on our heart to, you know, connect with him, but also to give you some tools that you can use practically in your life today to be not only a better follower of Jesus or a follower of Jesus a better business owner, better employee.
Any, like, these things are practical for you to be a better person that orders a coffee at a Starbucks. This is not just, you know, like this big woo woo spiritual thing. I promise you, like, a lot of this is really, really practical. And that's what I believe that Jesus wants us to do. So like I said, or like we were talking about earlier, my name is DeVonta Tidwell, and I'm just happy to be here with y'all.
Happy Father's Day again to all the fathers in the room. I know it's a little, know it's a little early. A lot of y'all didn't even realize it was Father's Day when I was like shaking people's hand. I was like, like, oh yeah, it is Father's Day. Oh yeah, what time is it? It is Father's Day. Yeah. Um, so happy Father's Day again.
Uh, dads need love too. Dads need love too. Um, but I just want to jump right in because I don't want to spend a whole lot of time, uh, but I want to give you something that I believe is going to be worth your time. Amen. Amen. Uh, let's pray. So speaking of Father's Day, let's go to the Heavenly Father one more time.
Heavenly Father, thank you so much for today. Um, help us to be closer to you. Amen. Amen. I pray quick. I'm the person you want at Thanksgiving. I promise. Like, like, like if you need somebody to come pray at your family Thanksgiving, I am available. Get my number from Todd. I promise we'll be eating. If, if they say food is ready at 3, we will eat at 3:02.
I promise. I promise. Um, but first I wanna just read a scripture for you. One verse today, and it's a really simple verse, but it— I think it has a lot of truth in it. And it's out of 1 Peter 4:10, and I'll read it for you. It says this: As each one has received a special gift, employ it in serving one another as good stewards of the manifold grace of God.
As each one, each one of us has received a special gift employ it in serving one another as good stewards of the manifold grace of God. I really want to give a title to this talk so that you can help, you know, remember it. And it really is this: Saved to Serve. We are saved to serve. There are two words that show up a lot in business, a lot in life, a lot in work, especially for entrepreneurs that are working extremely hard and trying to build something.
There are two words that show up that I understand what people mean by them, but I think they do a little bit more harm than good sometimes. Those two words are self-made. Anybody ever heard somebody say, I'm self-made, I'm self-made? Do you realize that none of us are actually truly self-made? Like, do you realize how much in your life had to go right for you to even be in this room today?
Like, I think sometimes I, and I don't wanna diminish people who have come from an environment where they've had to work hard to develop some things and to connect with some people and all of those things. I'm not diminishing that. That, nor am I diminishing the ones who may have come from a background with resources, but you were a trailblazer. What I am saying is there were still things along the way that God had to do for you.
Even if you didn't know him, even if you don't know him, even if you didn't follow him, he still was looking out for you. Because just because we haven't connected with him yet does not mean he stops being our dad. You will never outgrow being God's baby. No matter how old we get, it's Father's Day. Some of you have kids, some of you have grandkids.
You, you know, I've told my mom, I had a conversation with my mom one time when I started to feel myself a little bit. My chest started spreading, my shirts got a little tighter. I was like, okay, Mom, like, yeah, I'm, I'm, I'm your child, but I'm not a child. She still hit me in the tooth, but I like, you know, I at least said it, you know, I at least said it.
I felt myself for a few seconds before she reminded me that she's still my mom, right? But What I mean by that is this: there are things that God has placed in our life, whether we realize it or not, that have only happened because of him, not because of us. So self-made doesn't actually really work. The Bible says in 1 Peter 4 that we were given gifts.
I love that word gifts because that tells me that somebody had to give it to us. And everybody in the room, whether you feel like it or not, You have a gift. You are a gift. Your communication skill is a gift. Your administration skill is a gift. Your ability to scale is a gift. Your ability to build relationships is a gift. Your ability to nurture those relationships, that's a gift too.
You may be gifted in a lot of different areas. You may be a great father, great mother, great friend. That's a gift. You were given opportunities. Those are gifts too. And so we hear this word self-made and it acts as if we are our own gift givers. Like we gave it to ourselves. Let me prove it to you. How many people in here asked to be born?
Nobody? Oh, okay. So you didn't make you. You didn't even ask to be here. You could not show up to your mom and dad and say, hey, mom and dad, I really wanna be there. This time next year. Okay? And that didn't happen. There are some people who have gone through some things in life that should have taken you out. The accident wasn't the end for you.
The debt wasn't the end for you. Things and decisions that we've walked into and things that we've seen and things that have happened in our homes and in our lives, God was still protecting us whether or not we knew it was him. So this self-made idea is— I just want to adjust it some. We might have worked hard, we might have gotten the degrees, we've networked, but there are so many other things that are in the world that actually would point to us being gifted from God.
Some people actually call this luck, and I don't really believe in luck. I believe in the intention of God. I believe that God is so intentional with you that it can't be luck. Luck doesn't even describe how good God is. I love that, I love that Todd pointed out that story because we literally, he had this idea and I literally was speaking that Sunday, which I speak on Sundays every so many weeks or so, right?
So just happened to be there with that idea. And then God then puts me in the seat right in front of him. Like, that's not luck at all. You couldn't make that up if you tried. That's God saying, I am strategically moving the chess pieces around the board for a mission that I want to accomplish. And what is that mission? Because you may say, man, I, I, I don't speak on a stage.
I don't have a microphone. Like, what, what's my mission? I wanna tell everybody in here right now something that you may not have heard in a long time or ever. You have a purpose and your purpose is to serve. I'll say it again. You have a purpose, and your purpose is to serve. And my goal today is to unpack a little bit more of what it means to be saved to serve.
Because yes, God is a good Father, and the Bible says because He's a good Father, He gives us good gifts. I like the gifts He gives me. I like when other people give me gifts. Like, if you wanna give me a gift, I am a shoe size 11. I love a good watch. You know, I got two toddlers that I gotta feed.
Listen, whatever, I love a good gift. But it's not just for me to look good, feel good, or be good with. It's true. It's just incomplete. When we get a gift from God, it doesn't just stop with us. It's actually supposed to come to us so it can flow through us. I'll say it again. It's supposed to come to us so it can flow through us.
So when he's saying that we've all been given a gift, You can fill in the blank on what that gift is because he's always up to something and it's not luck at all. You have a purpose. See, service is the thing that I'm talking about today. It's the thing that changes people from feeling like they're a means to an end to, wow, I mean something to somebody.
Service is the thing that changes people from feeling like, man, I'm just a means to an end. To, wow, I actually mean something to somebody. And I don't know about you, but I love good service. I don't only love good gifts, I love good service too. Has anybody ever walked into a restaurant and been like, man, I love when they leave my drink empty.
Man, I love when I order a steak and it's ice cold. I love it. I love when I've been asking for the waiter to bring me a straw and I asked 3 times. I love bad service. Has anybody ever said that? No? Have you ever? What? How would you look at somebody that said that? You look at them like something's wrong, right?
Yeah, yeah, I know you would because y'all are looking at me like something is wrong. If I was like, man, hey man, I love when they just let the ice sit in the cup. I love when they forget the silverware and the waiters aren't even coming over to the table. They're over there laughing with each other. I love bad service. Nobody says that.
So this is how we know good service. We all know what it looks like in a restaurant. We all know what it looks like in our businesses. We all know what it looks like in our companies. We all know what it looks like in the spaces that we occupy. So why aren't we the ones to say, okay, I know how that makes me feel.
So how much more can I do it for everybody else around me? How much more can I do it for everybody around me? I know how much I hate bad service and I know how much I love good service. I know how fast I run to leave a Google review or a Yelp review. But if I understand that, my next challenge and question to us, because we're big leaders in the room, right?
If you're a big leader in a room, like you're a leader in some capacity, raise your hand. You're a leader, right? So if we're big leaders in a room and you understand what it means for somebody to review and say you had good service, my challenge to you is, is that a mark of your work or is it a mark of your character?
Because if it's a mark of your character, it'll, it'll always bleed into your work. If it's a mark, if service and servant is who you are, it has no choice but to go into everything you do. It has no choice but to go into your parenting. It has no choice but to go into the way that you interact with your coworkers or your employees or your peers.
But I wanna go a little bit deeper. Because some people still are looking at me a little crazy. Like they're like, well, what can I serve with, DeVonta? I'm glad you asked. I know nobody asked, but I figured you might be. You know, I have not only gifts like homes or families or things and the gift of, I have the gift of being important to God, but I wanna talk about 3 T's.
Okay? Can you say 3 T's? 3 T's. That all of us have that we can be servants with. T number 1 is this: your time. You may not have a lot of the other stuff, but you have time. T number 2— I love that y'all taking notes. I like the note takers. Note takers are world changers. Uh, T number 2 is talent.
You have time, you have talent, and number 3, is treasure. All of us have something that falls in this category. You have your time, you have your talent, you have your treasure. Let me break down what each of those are. Your time, pretty self-explanatory, right? We got space, space that we can create for others. How much do we create opportunity to connect with the people that we love and even the people that we, mm, unsure about?
How much time do we create for those individuals to serve them? Do we actually make the phone call to say, hey, how are you doing today? Or is every phone call about a transaction? Do we create the space to say, man, you know what? I was just thinking about you. I just wanted to send you a quick text message and say Happy Father's Day.
Do we create those spaces with our time? You can be generous in your service with your time. What about with your kids or with your peers? It's like, listen, let's go hang out. Not to accomplish anything, but just because community is important. Just because I need my brother or my sister or my friend or on the right or the left and just say, you know what, it's been, it's been some time since we spent some time.
Let's go hang out. Let's go get on the golf course. Let's go play basketball. Let's go bowling. Let's go fishing. Just so I can get some time with you. You can be generous with your time and that service. Next one is with your talent. Some of you have some amazing abilities and everybody in here is not wired the same way with all of their abilities.
God is so special that he created you, thought about you, and broke the mold and said, I don't need to duplicate you. I— you are exactly who I intended for you to be. Isn't that beautiful? Like, if it's one thing if God would've said we need to all be cookie cutter, but he said, no, you're a masterpiece. And then said, now you're such a masterpiece, I'm not gonna do anybody else like you.
I'm gonna start over. So you, you are uniquely wired with your talent, with your ability. And since you have these unique gifts, since you have a purpose, since you have these unique abilities, you can use those to serve people too. You can use your, you say, you know what? Hey, I know this person really would be better if they were more organized, but organization's just not their strength, but it's mine.
Hey, can I spend some time and just help you organize your desk so you can find some things a little bit better? You know what I mean? Hey, can I spend some time with you to help you organize the files on your computer so that you can find them a little bit easier? And it costs you nothing. It costs you nothing. But that's another way that you can be generous with your talent, generous with your ability.
You may have been an accident to your mom and dad, But you are not an accident to God. Everything he put in you as far as a gift, as a talent, as an ability, it's there on purpose. And that purpose is to serve. It's to serve somebody else. But last, on the last T, you also have treasure. And I don't want you to just think of treasure as money.
And listen, if you have, you know, if you have liquid, that is amazing. And you can give to ministries, you can give to charitable donations, you can give to missions, you can give to initiatives and community outreach. And all of those good things, and you should. But you also can buy somebody a meal. You also can just say, hey, let me just take you to lunch.
Like, hey, you know what? I know that, you know, I heard that you were having these issues like that, man. I just wanted to send you something just to help you. But not just your money. Treasure is also our relationships. I like to see treasure as relationships. Relationships are the most valuable thing that we really have. Money comes and goes. Money gets spent, money gets made.
But you know what you will have forever if you do it well? Your relationships. The people in your life that make a difference. And you can serve those relationships. You can serve with those relationships. Now, I'm not saying everybody needs access to your whole contact book. People don't have the maturity. People don't have the respect for people's privacy. I'm not saying do that, but what I'm saying is there are some relationships where you say, you know what?
Hey, I know somebody that can fix that. Hey, I know somebody that could help with that idea. I know somebody who can build that. I know somebody who can set that website up because we have not only our funds, but we have our relationships. And when we put everything in this context, in our time, talent, our treasure, We start to look around and say, man, God, I actually, oof, I don't really have too many things that I can say I'm not able to serve with anymore, huh?
Like, it was cool when I just thought, well, God, I just don't have the money right now. And God's like, yeah, but you got time. Yeah, but you got talent. It's like, oh, well, God, I got some money, but man, I just don't have the time. I'm working so hard. It's like, okay, but you got ability. There's always something in our hands and in our hearts that God has pre-wired into us that is not only for us, it's for us to share.
And that service is the way that other people are gonna see that Jesus loves them too. That service is the reason that I'm here. Somebody stepped out on a limb when I was a teenager to really invest in me. I remember being in a space where it was dark, where I was hopeless, where I felt like I couldn't even connect with my parents, where I wasn't sure what— I didn't even know what the language for depression and anxiety and poor mental health was.
I didn't have any context for any of that. But I had a mentor who literally saw the best in me and said, "No, there's more in you, and your story doesn't end here. It can't end here." And if it wasn't for somebody stepping out to serve that way for me, I wouldn't be here to encourage you. If it wasn't somebody to jump out there with you and say, you can think back on the, some of you had coaches and some of you had instructors and people who taught you how to play the piano and people who taught you the business that you're in right now, that you could look back and say, man, if they
didn't take a chance on a young, dumb knucklehead like me, if they didn't serve me with their time, If they didn't serve me, if they weren't paying for the meals when I said, yeah, I don't got it again, if they weren't saying, hey, yeah, I know you got a wedding coming up, here's, here's some cash to pay for it. If they didn't, if there wasn't those moments, you wouldn't be here either.
When's the last time you taken inventory to go back and say, man, I'm grateful for who God sent to serve. But now you have to move from taking the inventory of what happened to saying, I'm God, I'm assessing, what do I need to do now? Who can I go serve? Who can I make feel that way? Who can I make sure that 20 years from now they're sitting in a room and saying, man, if it wasn't for DeVonta taking time and being obedient to God and saying, Jesus, thank you so much for what you've done in my life, I'm gonna make sure that I try to help as many people as possible.
If it wasn't for DeVonta, who was obedient to Jesus, I wouldn't be sitting in this room 20 years from now. Some of you have the same proximity. Some of you got coworkers that are sitting in an office 20 steps from you, that all they need is for you to sit on their couch or sit in their office and just encourage them. Not belittle them or berate them about how good or how bad they're doing or anything like that, but just to sit and say, hey, I see you.
Hey, you don't have to struggle like this. Hey, come to church with me. Hey, I may not have all the answers, but look, remember treasure, my relationships. I may be able to like connect us with somebody over a coffee or over a lunch that can try to help you a little bit better. Those are the things, family, that I'm trying to get us to understand, that we are saved to serve.
Even if you don't understand what saved means, just give me a few minutes. We gonna get there, I promise. Because selfishness serves too. It just serves one person. Selfishness does serve. It only serves one person though. That's you. And what I know about selfishness is that it's not what we're designed to be. It's what we will default to sometimes because we're trying to protect ourselves.
We're trying to protect what we've built. We're uncertain. We have trust issues. We got home issues, whatever it may be. But I'm challenging you to not be selfish because service is actually the thing that makes us more free. I'll prove it to you. The Bible says that the world of the generous gets larger and larger. What? How does that make sense? The more that I give away, the bigger my world gets?
Why? Because God can trust that if he can get it to you, he can get it through you. If he can get it to you, there's a whole community of people that are going to benefit from it. If he can get it to you, there's a whole company of people that are going to benefit from If he can get it to you, there are families and kids and bloodlines that are not gonna have to repeat the same mistakes that you had to experience.
If he can get it to you, he can get it through you. So here's the hope. You may not realize this, but Jesus served us first. Jesus died on a cross, and every minute of it, he had you and I in mind. He was beaten 'cause he was here to serve us. He said, I'm gonna die to give them an insurance policy in 2026.
I'm gonna give them an insurance policy. I'm gonna die so that they have grace in advance for when they make a mistake, because they're gonna need me. So I'm not gonna cheat my way out of this process. He took a death that only he could take to pay a penalty. That we couldn't pay and say, you know what, it's all because I'm here to serve them.
This is God in the flesh. He didn't need anything. Universe, the universe bows to him. At the snap of a finger, he can make anything happen. Like, that's so mind-blowing to me that he stayed on the cross and could have snapped his finger and just wiped out the Earth and said, all right, I'm not gonna let y'all do me like this. And he didn't because he had you and me in mind and said, but I gotta pay their debt.
I gotta pay their penalty. I have to serve them because they're special to me. I don't know if you realize this, you may have never heard this, but you mean everything to God. You mean the world to Jesus. You mean everything to him. So because he served us first, now we are saved Should we accept Jesus? He makes it really easy. It's a free gift.
Remember that gift that I talked about in the, in the verse of the day? It's a free gift. He's given us the gift of grace. All we have to do is two things: accept it as we enter a relationship in— enter into a relationship with him. And then number two, connect with the people around us so that what we've experienced and felt and loved and enjoyed and felt peace about and rewired and gave us a second chance and saying, man, I'm not, I'm not who I used to be.
I'm not where I wanna be, but I'm not where I used to be either. Now I get to put it on a platter and say, hey, there's this man I know named Jesus. I'll end with this. For the people who may be on the fence or may not be certain about what this looks like, I was told this by somebody who was an older gentleman, and I never forgot it.
He said, Christianity is just one beggar telling another beggar where he finally found bread. And that's all we're here doing is telling people, hey, you don't have to be hungry. You don't have to be thirsty anymore. You don't have to make the decisions that you make. You don't have to cope the way you've been coping. There's freedom available for you. And once you receive it, use it to go surf.
Can you just bow your heads and close your eyes right there where you are? Maybe you're in the room under the sound of my voice and you're saying, man, I'm not, I'm not sure about this Jesus guy, but you make him sound pretty good. Maybe you say, I've never really heard it like this. You say, man, I'm ready to give my life to Jesus.
I don't really know what it all means yet, but I'm ready to experience that freedom, that peace that you talked about. My world getting larger and larger because I'm not trying to hoard things, but I'm trying to give everything away to the best of my ability to serve people so I can have the— so they can have the experience I had with that coach or that mentor, or now with Jesus.
If you don't know Jesus and you're in here on the sound of my voice, I'm just going to ask you on the count of 3, if you want to make him your Lord and Savior, say, you know what, I'm not sure what that all looks like yet. Hey, don't worry about it, we're going to help you. Jesus made sure that you belong before you know how to behave or believe.
And she say, I want— I want to make Jesus my Lord and Savior. I'm just gonna ask you to lift your hand on the count of 3. Nobody's looking around, it's family in here anyway. 1. The Bible says that today is the day of salvation. Don't put it off. You can make a decision today that will change the rest of your life and your eternity.
2. If you believe that this is for you, your heart's beating fast, Hands are a little sweaty. 3, just hold your hand up. Anybody in the room? Amen. Amen. Amen. Amen. Amen. Hey, I just wanna pray and we are just gonna repeat this prayer after me. If you raised your hand, I already believe that you identified yourself and you are saved, but I genuinely believe that the power of God is gonna move right now as you start to unpack what it means to walk with Jesus.
Just repeat this prayer after me under your breath. You don't have to say it loud. He can hear you because he's already here. Say, Lord Jesus, I repent of my sins. I don't know what all of this means, but I'm so grateful that you do. You didn't ask me to be perfect. You asked me to connect with you. I believe you died, and I'm grateful that you did it with me in mind the whole time.
Help me to walk with you from this day forward. In Jesus' name, amen. Amen. For more information, reach out to Todd Westerland at 925-980-8012 or visit autoshopanswers.com. You can get more information about Key 2 Key to callbacks, Courtside. We have a VIP Rack Attack day where you spend an entire day entire day in the trenches with our team learning this perfected business model.
Uh, we offer leadership classes, we have an AI Academy, and also get more information about Auto Shop Callbacks. Uh, we have auto tech training. We are literally your one-stop shop. Once again, that number for Todd Westerland is 925-980-8012.
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You shouldn't have to play detective just to figure out what's happening in your own shop. 😂 If you're ready for all your shop's information in one place, check out Tekmetric HEREConsistency is key - heard that! But, consistency is HARD. That's why I gave up on trying and let the experts handle it. Detect Auto. Let them clean up your estimating process and raise your ARO - like they did for me! CLICK HERE TO BOOK A DEMOIn this episode, Tonnika Haynes sits down with Andrew Klement and Caleb McElmurry to dive into the realities of young shop ownership in the automotive industry. Andrew and Caleb talk candidly about their rough starts, the importance of being profitable (and actually charging the right prices), and how building a supportive community has made all the difference.Timestamps:00:00 Young shop owners introduce themselves, plant mom stories, and moving from mobile to brick-and-mortar04:36 Caleb describes his dealership beginnings, lessons from a used car lot, and why integrity matters06:35 Andrew shares his “started from the lawnmower” story, learning on the job, and meeting the right mentors12:27 Why both left bad bosses and how they leveled up their skills13:55 Building a customer base: overcoming $20 repair mindsets and finding the right clients17:15 The hardest part of moving from technician to owner—payroll, pricing, and pressure21:21 Learning to price (and value!) your work: Big mistakes shop owners make25:28 What it actually means to take care of your community—and yourself34:12 Balancing family and business: honest talk about shop life with kids39:16 The shop mistake neither will EVER repeat again43:03 Coaching, community, and why there’s no single right way to win in this business57:00 Are you building a legacy? Talking new generations and what it means for your shop1:01:50 What to know before you open your own shop (spoiler: it’s harder than you think!)1:16:10 Why undercharging and sacrificing profit is hurting everyone in the industry1:21:55 Being proud of what you’ve built—yes, you deserve that truck!1:29:12 Marketing in small towns & finding the customers who value your shop1:33:09 There’s more than one way to run a shop—and that’s okay1:39:09 Real talk: mental health, community, and lifting each other up in the industry1:44:01 Wrapping up: finding your people, making it your own, and why the journey is worth it

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Stop Running Your Shop Like a Technician | Rick White and Buckaroobob Bucknbob (John Firm) - Ep 27
Consistency is key - heard that! But, consistency is HARD. That's why I gave up on trying and let the experts handle it. Detect Auto. Let them clean up your estimating process and raise your ARO - like they did for me! CLICK HERE TO BOOK A DEMOAnybody can run a shop. Building one that lasts? That's a whole different story. If you're ready to build smarter systems and a better experience for your team and customers, check out Tekmetric HEREWhat does it really take to run a thriving auto shop without living in the bays? Today Rick White and Buckaroo Bob join Tonnika to break down the journey from wrench-turner to true business builder. Hear firsthand stories about learning to trust your team, why “hiring smarter” is the real secret, and how the right coaching can seriously change your shop’s future.Plus: Why you need to delegate, why “set it and forget it” marketing frees you up to lead, and why building your network is as important as building your car count.Timestamps:00:00 Are you running your shop—or is your shop running you? 02:07 Letting go: When Bob's son joined the family business03:43 The long road from working IN the business to working ON it06:03 Bob’s transformation: Training yourself out of a job07:25 How group coaching built an unstoppable shop owner family10:03 ARO breakthrough: From $252 to $820 by trusting the process12:00 Control freaks, “Mama syndrome,” and learning to let your team lead14:50 Why you must hire people smarter than you—and how to spot them15:43 Book club for bosses: “One Minute Manager” and more game-changers18:01 Coaching: Are you looking for a coach—or just a cheerleader?21:20 Rick’s journey: From micromanagement to true leadership25:51 Letting go: Real growth means they don’t need you every day30:26 Training is NOT optional—why you’re never too good to learn31:39 The three reasons shop owners skip coaching (and how to fix it)33:02 Your only entitlement: Opportunity, not comfort35:59 Facing big challenges—without carrying all that baggage39:02 If you’re still taking technical classes… you’re not leading your shop40:34 Simple details that set your shop apart—yes, the smell matters!41:21 Saying yes to more—adventure, networking, and stepping outside your comfort zone43:22 Big invitations: Family reunions, cookouts & open mic wisdom44:07 Upcoming advisor training and summer events—don’t miss out!

The Conversation Women in Automotive Need to Hear | Maryann Croce , Melissa Birdie Patterson and Tiffany Scherado-Birou - Ep 26
Running a shop is hard enough—you don't need your software making it harder. 😂 If you're ready for more clarity, better organization, and a smoother experience for both your team and your customers, check out Tekmetric HEREConsistency is key - heard that! But, consistency is HARD. That's why I gave up on trying and let the experts handle it. Detect Auto. Let them clean up your estimating process and raise your ARO - like they did for me! CLICK HERE TO BOOK A DEMOIn this episode, the conversation focused on the Amazing Women in Automotive group and its mission to recruit, retain, and engage more women in the industry. One concept discussed was the importance of mentorship and how even new members can offer fresh perspectives to the group. A key theme that emerged was the challenge—and the necessity—of giving yourself permission to evolve as a leader and embrace new roles as your business and life change.Timestamps:00:00 Belonging in Automotive: Propping Each Other Up00:40 What’s Amazing Women in Automotive REALLY About?01:15 The Origin Story: Creating Space and the Mission02:12 Men, Listen Up: Why This Matters for Everyone03:24 Safe Spaces & Real Talk—NOT a Kumbaya Circle05:07 Welcoming Newcomers and Building Confidence06:22 Mentoring & the Power of Fresh Eyes07:09 Automotive Auntie: Why Mentorship Matters08:20 There’s a Community Out Here—Don’t Miss Out09:09 Transferable Skills: You DON’T Need to Be a Tech10:10 Bringing Marketing, Accounting, and More to the Shop11:16 Events, Retreats & Partnering with Schools12:13 It’s OK to Focus on You—Permission to Refuel13:38 Balancing Motherhood & Shop Life: Permission Granted14:41 Leading at Work, Leading at Home: Raising Leaders16:00 Why Don’t We Give Ourselves Enough Credit?17:15 Permission to Say Thank You (& Mean It!)18:14 Auntie Advice: Sometimes You Just Need a Dance Party19:25 AI, SOPs & Finding Time—Give Yourself Grace21:05 Getting Women Out of Their Shell & Into Community22:33 Technician Engagement: Cultural Differences and Challenges24:21 Why You Need to Show Up—Even if You Think You Don’t25:20 Weekly Encouragement & Why Laughter Matters26:07 Tears, Tough Days & Doing Leadership the Right Way27:31 Letting Go: Empowering Your Team and Yourself30:13 Redefining Your Role—No More Mom Guilt32:12 Coaching, Leadership & Sharing the Wins34:05 Raising Leaders at Every Level of the Shop36:00 When Your Why Changes—Identity, Shifts & Legacy40:43 How to Join Amazing Women in Automotive!41:18 The Power of Community & What’s Next