Episode 284 - Managing Stress and Leading a Young Team in the Automotive Industry With Trey Holley

0:00For years, the automotive industry has been plagued with the perception of shady business practices, greedy owners, and incompetent technicians. It's time we flip the script. Good clap, David. I'm very proud of you. I don't know if you know this, but this is not a standard podcast, David. We started this podcast in order to bring everyone together to have the tough conversations everyone's been avoiding.

0:31Instead of endless complaining and pointing out the problems, we seek to get everything out in the open and look for real solutions. To do that, we bring on industry experts, vendors that are changing the game, multi-million dollar shop owners, as well as those that are struggling every single day to pay the bills, and everything in between. We're not professional podcasters pretending to know how it is.

0:56We're in the trenches every single day trying to pay the bills and hopefully achieving some success. So if you're tired of overly polished scripted conversations, it's time to tune in to the Changing the Industry podcast. Lucas and I are proud to partner with the Institute for Automotive Business Excellence as a means to help shops, whether they're getting off the ground, hiring their first technician, or looking to pass along their business to a new generation.

1:29So jump down to the show notes and check the link in the description, which will take you to their events page. The Institute is committed to bringing world-class training to shops all over the country, including their Leadership Intensive, their MARS Intensive, and the Service Advisor 3-Day Intensive. Some of these events take place all over the country. So jump down to the show notes, click the link, find an event near you, and experience world-class training unlike anything else you've seen.

2:03And now on to the episode. We're going to run out of hard drive space. That's what's going to happen. Well, luckily in the next couple of hours, Mike's going to be the one in here. And so it's not going to be our problem, right? He's going to have his own hard drives and we'll copy out. Okay, so maybe you have to run over to the shop and that won't be a thing because that'll take forever.

2:26Then the transfer speeds aren't that, that fast. Okay, I'm moving the stuff into that system here, but it's, uh, one file at a time. If you guys— we could just go buy some drives. I don't want to do that. I'm dropping freaking $800 on drives again. Well, it's bad because we bought like $2,000 worth of drives and I left them in the door pocket of my car.

2:45I hate you. Yeah, you sure hate me. I'm glad we're on the same page at least. Finally, you hate me, I hate you, it works out. Oh, I've never changed. Oh, okay. I've figured it out over time, brother. Introduce yourself. My name is Trey Holley. Um, I own the Shop Georgia in Thomaston, Georgia. Yep. So, uh, general automotive repair down there in the South where it's nice and warm.

3:11I don't know if you know this But we came west and it had been cold where we were and then it warmed way up. It was like 80 at the house yesterday. Yeah. And we come here and it's cold and nasty and rainy. It's, it's sunny at home. I had on shorts and a t-shirt. Come here and I hate this. This is rough.

3:33Yeah. I'll never forget. How far south in Georgia is this town? So probably an hour and a half south of Atlanta. Okay, so I'm dead central. I'm in between. Yeah, quite literally. Yeah, I mean between Atlanta, Macon, Columbus. Yeah, like in between all of it. No. Yeah, and it is warm there. Yeah, and I just feel bad for you. More muggy out of Atlanta, don't you?

3:59I do. I'm sorry. Let me get there. Flight leaves at 9:50 Wednesday night. Yeah, are you bored? 9:50, right? Sounds great. No, no issue. You know, fly right through there. I was like, man, this is great. I'm gonna start flying that. And 48. So just let y'all know, we don't have a plane. Delta. Oh yeah. Oh yeah. Good old Delta. Hey, we're flying Delta to New York.

4:21Wish me luck. Yeah. Good God. That's rough, dude. Yeah. That is rough. Yeah. It's like, listen. Yeah, yeah, exactly. Well, and at least at that time of night, why does everybody complain about Atlanta? Everybody complains about Atlanta. Atlanta is massive. Yeah, is it really? It is a booger. It's, it is the biggest airport. Yeah, the biggest too. I mean, it's, it's, yeah, it's stupid.

4:48It is stupid. But they improved 40— their customer service scores by 40% by cleaning the bathrooms. Well, if you, if you had seen it, yeah, if you had seen it before they cleaned them, you might understand. Shit on the toilet, shit on the floor. They've added carpet. They're doing all this. Yeah. And there's still no parking. Yeah, dude, it's crazy. Pretty much parking away from the airport and tramming in somehow.

5:12You go to O'Hare, you go to LAX, you go to Denver, and you think these are big airports, right? You go to Atlanta and you're like, who thought this was a good idea? Y'all should have broke this up into multiple airports or something. This just doesn't make sense. That bad? Yeah, it's bad. Really? It's ridiculous. Yeah. You better be there an hour, at least an hour.

5:33That's if you're going like, that was us flying out at 10 o'clock. Yeah. Departure time was 10:15, something like that. So I mean, I was there an hour early for that late. Yeah. You go in there and peek during the day, you better have 2 or 3 hours. Dude. Hey. Forever. It's almost like Charlotte. I flew, I had to fly Delta a while back and I flew, Delta gets put in the A gates in Charlotte.

5:55So I flew out of, I think it was A2 or A3 all the way at the end of the airport. Right. And these people were getting off the plane. They said, hey, we've got an American flight and we're at E46. And I'm like, that is a mile and a half from where you're right now. You better run. It's in 10 minutes. Like when you walk in and go through security checkpoint, you just happen to have T gate.

6:18You walk out of that thing where you check all your stuff and you go right in the T gate. If it's A or anything else, you're right. Yeah, and don't think you're gonna just ruin it. Yeah, it's not— it's packed all the time. It is the busiest airport in the world. What? Yeah, look it up. That's nuts. Yeah, recommend it. Everywhere I'm at, there was no choice.

6:42Yeah, for sure. You've been forever. So listen, you can fly out all the regionals into Charlotte, catch an American flight out, you don't have to worry about it. So that whole layover thing gets me. I've done that once ever. Yeah, and lost everything you owned. We drive— my family drag races. We went to Bristol, Tennessee. I don't know if you've ever been to Bristol before.

6:58Oh yeah, it's time. Yeah, you know, that's the other airport I fly out of. Okay, so we went racing at Bristol Dragway. So I go back, I get my wife to drop me off at the airport. Didn't think anything about it. First time ever flying. Yeah, flight gets delayed 3 times, wildlife on the runway. So we finally quit taking off. I'm looking at both the pillars.

7:22There's only 6 seats on the plane. You know what I'm saying? He drops out of the sky talking about turbulence. He's dusting crops. Listen, you didn't have to announce that over the intercom. I can talk to you. We lay over in Charlotte. They're like, your gate originally was right next to where I got off at. Yeah. Like, no, we moved it. Very last gate.

7:43Yeah. They're holding the plane for you at Tarpaulin because of the wildlife stuff. Really? I really made my sidewalks. I couldn't— twice as fast on those. Yeah, there's people everywhere. It looks like Atlanta. I'm running. I don't think to slow down before the end of it. Oh no, face plant. Oh no, get up, keep going. There, that's people like, you know, like dropping a lunch tray in the lunchroom at the kids, you know what I'm saying?

8:06Oh, they'll go to the end of the airport, they're like, oh no, we moved that back. It was— they see me coming, you hear them start hollering. It's like I've been in a marathon. So I get, I get back to the runway, I stop, step on it, take off again. I get to the end, stop, dude, step off. They'll be there clapping.

8:26You know, I got on that plane, I was exhausted. I was like, dude, never again will I lay over like that. I'll pay extra one way. That's it. That's it. I'll walk back. I'll walk back. You know, Thunder Valley is one of the coolest racetracks in this country. And what's cool about it is, is the Top Fuel cars. I don't know if you've ever paid attention to this.

8:43If you're sitting in the stands and you've got a drink like a glass bottle of beer or something when the Top Fuel cars— because the reverberation where it hits either side of the mountains beside you, the reverberation will shoot the beer out of the bottle. And so like every time they go by, it will literally explode your beer bottle. It's the coolest thing ever.

8:59I can see that. Yeah, it's awesome. I named my youngest daughter after that race track. Really? 8 days old, we put her on the start line at the racetrack. Oh, that's cool. We all know that shop management software is an absolute requirement to properly run a profitable auto repair shop. And I could come here and tell you that there are thousands of reasons to choose Shopware over any other option, be it the world-class analytics, the amazing people behind the product, the fact that the product is so fast, it's easy to use, it's easy to learn.

9:27You can onboard people overnight into this product and have them working. It has world-class record keeping. But see, that's not the reason. The reason that I want you to choose Shopware is because it differentiates you from all of the other shops in town. It creates a world-class experience for your consumer that was built for the consumer. It's something they're used to. It's very much like any other checkout process you can find online, and now they can even get the same financing that they can in other shops online right here from Shopware.

9:57So I'm going to encourage you, go into the show notes, click on the Shopware link, and get your free demo today. That's cool. Tell us about the shop. What's her name? Oh, okay. Yeah, I thought you named her Thunder Valley. That would have been great. We're country folk, we ain't that country. Um, how'd you— tell us about the shop. How'd it start?

10:23How'd you get into it? So I started mechanicking when I was probably 12. Yeah, my pop, which would be my mama's oldest brother, like my granddaddy, owned the shop forever. Okay, so started there. That's all I ever wanted to do with him, you know, grow up You go to high school, still piddle on the side, you get into cars. Yeah. You know, I got into the import thing for a while back in the day.

10:46It was right at Ford. So that's all you got. I learned how to make Honda real fast. Yeah. Then life, you know, I'd done it on and off, always on the side, but on and off, I guess you would call it professionally. And then I married my wife in 2015. Um, 2010, sorry. Wound up her father— my father-in-law, her daddy, owned the automotive shop.

11:13Okay. So, uh, I wound up working with him and then he passed away and we sold that shop so my mother-in-law could retire. Okay. So I left, went to work with another guy in town, and because I have been doing it with him, yeah, I had a little 2-bay shop at my house that I just tiddled in. Right, playing with our race cars, our stuff.

11:37And, you know, it was one of those things where I come home and I have random stuff sitting in my driveway, right? Cars, not knowing whose it was, what's going on. My wife's like, listen, you, you got to do something about this. My neighbors starting to complain, whatever. So yeah, I actually rented my pop's shop. Oh, that's my first shop. Yeah, so just a little 2-bay, yeah, built in the '80s metal frame building.

11:58You know, nothing super crazy. But so I'd done that for a year. Okay. And because of where it was located, obviously me in the middle of nowhere. Yeah. It was in Meansville, which is like the next little town over it because it was so small. It took an extra day to get parts, extra day if something had to be shipped in. Yeah.

12:15Extra day. I mean, everything just took an extra day. Right. And no real size. Yeah. But it was working. Yeah, it was. I just needed to be more, to be more efficient. I needed to be back in the shop. Yeah, so started looking for a broker. Okay, tried to find a building, tried to find whatever, man. I could not find something. I couldn't find anything anywhere.

12:34So I finally stumbled across some land and went through the whole battle, bare land, of trying to convince the town to let me rezone it to be able to even do automotive on it, right, man? That's— they don't want to do that. Yeah, you know, what's there, there. But finally got, got it handled and opened, um, a small shop. Okay. Right there.

12:52Right. I'm not even on the main highway. I'm off. I'm off the road. You know what I'm saying? So you can't see me from the road and then just rolling and expanding from there. And I just expanded again probably 3 years ago. Okay. So when did you officially start? When did that happen? The new place we're in now would have been October of '19.

13:14Okay. Got it. And so tell us a little bit about that journey from just fixing cars to being a business, right? Because I think that's the one thing that so many of us, especially those of us who love tinkering and loved cars, we really struggled with that transition into running it like a business. And, and I think everybody's in this boat, but us in the South, we, we have a little bit different scenario.

13:39And, and it's that we really care about our neighbors and, and we really care about the people around us. And so we tend to give a little bit more, it feels like. Sure. Seems like shops like mine and yours struggle a little bit more with, you know, holding accountable and dealing with the, the people not paying their bills and that kind of thing than some of the other shops.

13:58I mean, you go up north and it's like, it's not my problem, it's your effing car, you know, do whatever you need to do. But us, those older folks come in like, well, man, I'll just fix it for you. You know what I mean? Did you struggle with that too? Yes, I struggle with being a business owner in general. I had no ambition to be a business owner.

14:14I wanted to be a mechanic. That's all I've ever done. That's what I love to do. Trying to learn how to switch that off and look at the business side of running a business in general, take off my hat, but just run it. Had never done it. Yeah. Had no clue. You know what I'm saying? Like just blindsided by all the things that come in all the time.

14:33Yeah, for sure. Never even thought it was a thing. So, I took some time off of mechanic and strictly focused on books and running the front office and service writing and trying to figure that out. Uh, the guy I grew up with, I mean, I've known him since I was probably 3, right? We're 40 now, you know, right? So, uh, come in to work with me, okay, in '18, like the January of '19.

14:57So I mean, he's been with me pretty much from the very beginning, you know. It had come to a point where I knew that wasn't what I love to do. Yeah, he in the front. Yeah, he is a great people person. Okay. And, you know, a year or so ago he hit me with, hey, listen, I kind of get burned out out here.

15:12And I was like, you ever considered service writing? And yeah, actually I have. I think I might want to try that. So we've done some maneuvering around and it's worked out great because with us both growing up together in this town. Yeah. Everybody knows everybody. Right. He's such a people person that he is very often also very soft temperament where I'm not.

15:32You, you want to fix it or you don't. Yeah, I don't, I don't have time to wait. I got too many things going on. Yeah, you know, where he'll, he'll, he'll swooze Miss Betty Sue, you know. Yeah, a little old lady that comes in, he'll take the time with her. And right, um, finding the right people to put the right places helped me become a better business owner because for me trying to do it all, my attitude was so bad in the beginning.

15:52I could run everybody off, right? Yeah, right. Yeah, because I was so overwhelmed with it, not knowing, you know. Yeah. Um, I think the, you know, the first year it was first year I come to Vision would have been '21. Right. You know, you start sitting through some of these classes. Yeah. Start learning and hearing other people's stories of what they got going on and how they do stuff.

16:11And you're like, that's simple. Why did I never think of that? You know, and you implement some of that stuff and things just get easier. Yeah. But it's very hard in a small town. It is. It is. Everybody hates yourself on them. They see you at dinner, you know. Yeah. I got you. Let me, let me talk to you about my truck.

16:26What cost me so-and-so? I'm like, I don't know, man. I'm trying to eat this slice of pizza. Yeah, right. And, and that, that really got us. And to the point that I had to disconnect, right? Because Alex was telling me, she's like, I can't take this anymore. Yeah, we're spending so— like, we can't even go through Walmart because people stop us and we're talking for an hour.

16:43Yeah. And like, we can't get anything done and, and we can't have a life because the shop's consuming all of it. And, you know, she came to me the other day kind of around the same concept. And she said, do you think that other business owners have to fight like this? Like, oh, what about this? And what about, you know, I have to pay the taxes, this.

17:04What about that one form that I didn't know about? What about this one thing that we didn't do that we were supposed to do? All of the things that you have to keep up with, all the people that you have to know, all the different aspects of actually owning and running a business. I don't think that many people who start a business understand just how much there is.

17:20The technicalities will get you, right? And I— we talk all the time like, hey, owning an auto repair shop and fixing cars are 2 different jobs. I don't think they get it. I don't think they understand it. Like, man, I, I had a meeting with Eric Jordan the other day and I'm like, what about this? What about this? What about this? And he's like, yeah, but, um, also in this and this and this and this and this and this, and we need to do this, we need to do this, we need to do this.

17:44I'm like, dude, this is outside my wheelhouse. Like, this is so far outside my wheelhouse. I don't know if I'm looking out for this. Like, I'm starting to question. Take my wife, right? She's always handled our books. Yeah. She always kind of stayed on top of our taxes and making sure we pay quarterly and all this stuff. And then we're— because we grow every year, you know, last year we get a notice in the mail that we're being fined for not paying our taxes on time, all these late fees.

18:07And I'm like, so let's sit down and look at it, go back. She keeps— I mean, down to the records of everything. Yeah. Copied everything. Yeah. Prints out the bank statement where it was pulled out of the account, all this stuff. They changed us from quarterly to weekly. Yeah. Like y'all don't let anybody know that. They're like, no, it's not our responsibility.

18:25Yeah. So when does this happen? Like what's the rule of thumb? Yeah. And as business owners, we care. That hurts. That does not feel nice. They don't tell you for a year. So I got now a year's worth of penalties. I got it backed up and sorted out. But I'm like, all right. So at the beginning of the year, do I go back on quarterly?

18:42Or do I say weekly? And they're like, I don't know, it depends. And I'm like, so when do I pay? Because like, what do I need to do? You know? And they're like, I said, so let me ask this. If I pay weekly from now on, will I be penalized for paying weekly instead of paying quarterly? Yeah. Because that's too much paperwork for y'all.

18:58I mean, what does that even mean? They're like, don't know. You won't know until you do it. And this computer tells us there's a problem. Yeah. Because there's nobody to talk to. Exactly. It's not fair. Yeah, dude. And I don't think people understand that. I don't— David just doesn't pay. That's how he pulled it off. If we all did that— I pay eventually.

19:19Yeah, I just wait for the 4th or 5th letter, sometimes the tax warrant. It just depends. Do you think that one day they're going to audit you because of all this? Not audit, no. They know you don't have any money. Yeah, it doesn't really matter. They're looking at your bank account already. Yeah, I don't They— I've had them just pull the money out of the account because if you hook up an account to the state, the state's like, well, this is my money.

19:43They'll hit a button and just execute the tax warrant and they'll just pull the money out. So you'll just look in your bank account like negative whatever was in there. All of it gone. All of it. So just give them a different account. Just have— oh yeah, your dad having 9 bank accounts across like 5 different banks. Yeah, that's the way you do it.

20:02You just like, you keep them guessing. You never know what bank account is where. You only hook up one to the— one goes to the government. The rest of them they don't know about. Oh my God. I need, I need the judge asking for this before I need to see some handcuffs before you get in my bank statements. What, what are you doing for training now?

20:24What's the— because I mean, like, Just because you have a front man doesn't mean that you can step away from the leadership and management of the shop, right? What's— what are you doing to fill that gap or to train on that? So he does very well with me taking like— we love sleeping Wednesday. We're only 4-day work weeks. Yeah. So most of our stuff, I'll only have to miss a day.

20:48Okay. You know what I'm saying? So that helps a lot. We switched to 4-day work weeks. We do 4 10s. Yeah, like 3 or 4 years ago. Okay. Uh, best move we ever made. Yeah, I mean, it was night and day difference in morale around the shop. Yeah, I'd say so. Oh, I mean, everything. Everybody having a day to schedule to do something.

21:04They don't have to take time off work. Yeah, go to the dentist, to get a haircut, to whatever. Yeah, even now into the haircut, pay a barber to come in once a week. Oh, that's cool. Every 2 weeks or whatever. Hey, listen, I'll set up a barber shop, barber station at the shop. Yeah, somebody to come in We've done that for a while because that's what guys wanted to do, you know.

21:22Yeah, the 4-day work week helped a lot. I was nervous about it at first. I think we heard about it here. Okay, you know, um, but my wife did on a podcast. There's nothing to tell them. I was like, I was gonna strip that out. If anything, I mean, I know it, yeah, we make more money. Yeah, we've done it than before.

21:39Yeah, it's almost a weird perception of time here. Last day of the week, I got to work harder now. Yeah, to get everything done. Yeah. So, but I've been real fortunate. I mean, my guys are all— I don't have anybody flat rate, right? And that works. Yeah. I mean, I don't either. Yeah. Just, you know, and that's, that's a big thing in our area.

22:00I think I'm the only one that's that way. Really? That's crazy. But I mean, I'm the closest. I mean, the closest person to me is, I think, in their early 60s. Wow. There's a new guy just moved to town. This. Probably the clutch made— probably a year or two younger than me. Um, so he'd be a good guy, but you know, he don't have roots in the end.

22:20I mean, he was a mobile guy, so he's trying this side of it. So yeah, we'll see how that goes. But I mean, people that have been there, I mean, yeah, all the youngest, right? You know, right? Especially with business. Does he know the town's cliquey? Yeah, he knows. And he still decided— he was like, I'm still gonna open a shop. Yeah, well, I mean, dude, I'm telling you, cliquey towns are a whole different beast.

22:41Which, like, the next town over, which Barnesville, work over there. And I don't know if he rented the shop, leased the shop, whatever, a year or so. And now he's over here. So, you know, that kind of throws me off a little bit. He's moving. Yeah, but I'm like, hey, I've done it. I was in mine for a year and then moved here.

22:56But when I did mine, I also bought, built construction. I mean, when I decided I was going to move town. Hey, y'all, Lucas here. It's story time. Over the past 6 months to a year, I've actually been working more and more in the family business. Now, the family business is not an automotive business. It's a tourist attraction. And one of the things that was happening in that family business is we were doing all of the marketing internally, be it social media ads, be it Google, all of it.

23:20We were handling all of it— website building, the whole nine yards. And here's the deal: it became very clear our marketing efforts were ineffective. Now, we could see that we weren't getting return on investment. We could see that we weren't getting good conversions. And that's when we stepped in and hired someone. We hired a professional that knew what they were doing, and for the first time in years Our parking lot's full when it's typically empty, and that's why I'm going to recommend you pick up the phone today and call Shop Marketing Pros or click the link down in the comments below, because you shouldn't be learning how to do marketing.

23:52Your marketing machine should be working for you right here, right now, making sure your bays are full. So go into the link in the comments and click on the Shop Marketing Pros link for your free marketing analysis today. Sounds though, did you? I mean, next zip code, but I mean, it's. 7 miles from my old shop. Okay. You know what I'm saying?

24:09Yeah, that's not really that far. But it wound up being less than a quarter mile from my father-in-law's shop. So literally, like, if there weren't trees in the way, I could see it. But you're still pulling from the same, from the same customer pool. Yeah. Yeah. Well, where he's not. So oddly enough, the— I mean, we're— you're talking about I'm only probably 3 miles from him.

24:32Okay. You know, it is weird because you got to understand. So we're in Thomaston and like I say, all the— there's nothing around us, but we will be considered a hub city. So there's a bunch of little— yeah. Oh no. 2,000 or 3,000 people in it. Sure. Sure. So we're still more hub. So where he was in Barnesville, which is next town over, it's not that— I mean, you're talking about 15 minutes tops to get to Barnesville from where we're at.

24:54Barnesville, how big is that? Probably around 10,000 people. Okay. Yeah. Yeah. I mean, yeah. And I say that based off it's a college town. We have a university there. So, okay. You know, some, some people that influx and outflow. Yeah. So, but I don't know if he was there long enough to have enough clientele base built there. Yeah. Versus where he was originally mobile.

25:19He had people all over the place. Yeah. So, you know, hopefully it works out for him, you know. Yeah, for sure. I mean, I think we should always want other people to succeed, even if they're competition, right? Like we know what it's like to be a small business owner. Sure. And there's plenty of cars out there. Yeah. Check in with it. I didn't get settled first, but you know, listen, if you need something, you need a tool.

25:36I know you're just getting started. Let me know if you get stuck on something. Let me know. Yeah. I'm big about that. Yeah. I'm a firm believer in there's enough going around for everybody. Yeah. So it's funny. My pop shop, one of the guys I worked with years ago is now in here. Oh wow. You know, so yeah, we talk sometimes daily.

25:55Hey, just running to ditch you. Saying so and so, you got a special tool, you gotta— yeah, I'll go and just drive over and run it to you, right? You know, just trying to get his feet settled under him and start a small business of it. Have that help. Yeah, you know, the guy's shop I left that I worked at temporarily to start my own, you know, I talked to him about it before I pulled the trigger on opening one.

26:15I was like, you know, this is where I got going on, what are you— what are your thoughts? You know, he's like, no, absolutely. Yeah, you should for sure do that. And if you need anything, you've got my support. 100%, right? So, you know, even down to like for a month or two, he was like, here's my Identifix stuff, right? You get on your feet before you take on something else, or, you know, if you need whatever, just let me know.

26:34So, right, I talked to him before I come here, right? Yeah. And building those networks and those relationships, I think, are so important. And I really genuinely do believe that's how we're going to change the industry is lifting those people up too, right? And not looking at them as a competitor. I said yesterday, like, hey, I've done the math on how many cars there are in my community.

26:56And if every car just needed service once a year, there's way more cars than there are shops that could handle it. And so I think that there's plenty of work to go around. What are you doing for your management training? How are you getting your management training? Are you going to these classes here for management or do you come and go to technical training?

27:15So both. Okay. Right now I do way more management than I do technical. Okay. I try to like, so my main guy, I brought him with me last year, year before. Okay. And let him just kind of look at all of them that was there. He wanted to do all of them, all the management side of it. So we just let him pick his classes of stuff he thought he might want to learn or go into and bring them and let them do it.

27:41Yeah. You know, and then like with me doing this time, I'll just take that back to him. Sometimes we'll send him out and just let him go. Yeah. You know, go back and forth with that. And obviously it's nice here. You get the handbooks and get all stuff so you can take it back to him and say, listen, go over this. Yeah.

27:57What classes have you taken this time? So I just took the AI class. Okay. How AI is changing the industry. Okay. DeMarsh. Yeah. So his class the first day and then yesterday afternoon I done Perfecting Parasitic Dreams. Always try to sleep more when technically something in there just as a refresher for sure, because all this stuff changes and yeah, you miss something, right?

28:25You know, and it's when you don't do it a lot that, you know, you get into the— for us being— so my town, I would say, is 10 years behind. Yeah. So it's good for me being 10 years behind the industry because I can see what everybody else is doing now. Yeah. And I know I need to start planning on figuring that out because my town's coming.

28:43Right, exactly. One of the classes they were talking about all the Audis and the BMWs and the Mercedes and all this programming and all this stuff. And I was like, I mean, I think there's 2 BMWs in town, right? One Mercedes. And yeah, I'm not— I mean, it's not a big headache of mine yet, you know? Right. But listen, then talk about programming keys and all this stuff.

29:01Make my note now because it's coming, you know. Yeah. So, but it's almost an advantage that we're behind. Yeah. What everybody else is doing. Yeah. I, I've got a couple towns around me because we're in a similar situation. We're probably a little bit further ahead than your town, right? Um, we're 25,000, 30,000 people, um, especially when college is in, that number goes up.

29:21But those smaller towns, right, you're right, they don't have a lot of BMWs, they don't have a lot of Mercedes. The average age of car in the towns around me, right, are much older. Right. And so you just go one county over and you've got a car that's, you know, 15, 16, 20, 25 years old is the average. Right. It's not the 12 that we're used to seeing in the industry.

29:44It's not a modern automobile. And man, those old farmers, they love their old trucks. They want to keep the old stuff. They don't want new stuff. And so I think that that's something that's very different in our communities. What's the biggest takeaway you took from Hunt's class? I don't know, man. There's a lot in Hunt's stuff, you know, because so I guess it was a year or two ago when I took his class, he super talked about tax stuff.

30:14Yeah. I'm saying, which was when I was going through all that, it's like a whirlwind of information. Yeah. Trying to take it at one time. It is. Yeah. So I don't know. I don't know that I can put it on one thing. I mean, it's so much information you take in these classes in such a short period of time because I took his in the morning.

30:30The morning classes are way shorter. Yeah. So you know what I'm saying? It's just cramming in that, right? You know, but I'm trying to think if there's one thing that stuck out more than any of the other. I don't remember anything off the top of my head. Are you, are you thinking about putting a coach in place, somebody to help you kind of take the business to the next level?

30:48Is that something you've ever considered? It is something me and my wife would talk about. Since being here on this particular trip. Okay. They talk— so she done the Women's Automotive thing breakfast this morning, and that's something at her table she— they, they talk about in the tweet groups and all this stuff. We, we've never done it. Okay. I'm definitely interested in it, but it's— I'm in a weird place in my business now where I'm trying to figure out how to do things different.

31:11So yeah, I'm open to kind of anything at this point. Yeah, that makes sense. Yeah, for sure. Like I said, with us being behind and me trying to restructure constantly and figure out what works best for what we do, I have a lot of young techs. I mean, technically I'd be the oldest one doing it. Everybody else, I have a 19-year-old, a 23-year-old, a 26-year-old, and a 36-year-old.

31:35And then me and Cody, they're both 40. Taking that younger generation and bringing them into it. As long as the office is working, I'm not having to change a whole lot. I'm spending a lot more of my time right now trying to learn to be patient because it's something I've never been. But with this next generation, I'm finding a lot of really good talent in it.

31:54That is weird. It sounds like my last guy, I found him off YouTube. Yeah. You know what I'm saying? Him and his daddy have a YouTube channel together. I'd see his stuff pop up on Facebook randomly and stuff. And he's a senior in high school. Yeah. About to graduate. And I'm like, hey, listen. Tyson, I know his daddy pretty good, so that's why I reached out to his daddy first.

32:10Listen, is this something— I know y'all do it all the time on YouTube, but like, is this something he would be interested in doing as a living? Yeah. He's like, yeah, probably so. I mean, that's all— I mean, the kid's got a passion for it. Talk to him about it. Something he's interested in, let me know and I'll call him. Yeah. It wasn't 20 minutes, he's like, yep, call him, he's interested.

32:28So I call him up, I'm like, hey, listen. Yeah. This is what I'm interested in doing. You can graduate and then we'll set you up into it. But I want to teach you how to be a tech, you know? Yeah. So, you know, he come in and I mean, you can just see the— when you find somebody's got a passion for it.

32:44Yeah. Yeah. There's a difference. They start learning quick. Yeah. I'm saying. So I've transitioned myself to learning that side of myself. Right. It's 23 and is my full diagnostic guy now. Wow. At 23. Right. That's awesome. There's not a lot that I even have to spend a lot of time trying to help him with. He just gets it. But yeah, he was going to go to college to be a petroleum engineer.

33:07College hits. Yeah, you know, COVID hits, right? His first semester of college. So a room like this for COVID, you know, that Christmas come back home, he's like, can I work with you? I need to be out of this room. Yeah, I can't do this. Yeah, sweep, mop. I mean, kid was not— we've raced cars forever, right? Piddling with a race car, doing this for a living too.

33:26Yeah, for sure. I was like, sweep, mop, clean up, organize all the stuff, you know. So that's what he did, you know. When he's— he was like, uh, I really don't think I want to go back. I don't want to. Yeah, you know, he's like, I know I had a full ride, so I'm leaving with no college debt, so I, I want to do something different.

33:42This, this— yeah, I'm enjoying being here more than I ever enjoyed doing that. Yeah. And I thought his mom was like, this ain't never gonna work, man. Kid's way too smart. Looks smart, but yeah. I'll throw hands, man, you know. Right, right. But he come in, same thing. You tell he gave a pass quick, but he's only small stuff. Yeah, because it just— I didn't see it.

34:03Yeah, but when I caught the— that younger generation growing up with iPads and computers, and their brains just work so far on that. Yeah, that when I started showing him that stuff, he just— his eyes just lit up, man. You could just see that, uh, yeah, that side of it. So I mean, I just Laid full force into it. That's what he started learning.

34:21So that's what we're doing now. I don't have to hold his hand on much anything. That's awesome, dude. I mean, at 23 years old, I tell him all the time, listen, I know you're my kid, but during the workday I don't treat you that way. But this is, this is big. I said, you're years ahead of anybody else your age. Yeah, you're doing— because it just don't— that younger generation is so shunned upon right now.

34:40It's weird. You can't— yeah, I don't want to work. They don't want to work. They do when it's something they want to do, when they're passionate about it. Yeah, well, I mean, they— I don't think they believe in the promise that one day I'll go get a 4-year degree and I'm gonna have a good life and all this stuff. It doesn't— they've seen us fight and kick and scream to get where we're at, and they're like, I don't want to kill myself for that, right?

34:59For so long. Yeah, the industry didn't charge enough to make money. Yeah, you know what I'm saying? It's finally— I'm starting to see in our area, I mean, if— well, like I say, in the middle, but in the big towns around us, I mean, some of the dealerships $259. You know, we still have guys down the road, they're still sitting. Yeah, yeah, 100%.

35:17You know, with that being said, they're not necessarily making money and they don't understand it. But when you try to sit down— we call them old heads— when we sit down and talk to an old head and say, let's go up on your labor, why am I going to do that? I said, well, you're $7 an hour. Figure out what your labor hours were total this year.

35:34Yeah, multiply that, do $115. Yeah. And then that's how much money you miss out on that year. Yeah. What do you mean? That's how that works. It's basic math. Yeah, exactly. 100%. Just that, you know, they're— but they'll— they'll— because this is a small good old boy town like we talked about, they may not even mark a quarter. Yeah, exactly. Well, I mean, I've got a lot of shops around me like that.

35:54Listen, you got to get with the times too. You're slowing everybody else down. Well, and that and, and the cost of doing business has increased so much. It increased so much. And, and the part quality, right? Part quality is in the shitter right now. They can say it's not all they want, but if you don't get a good quality part, if you don't go find, uh, either an OE part or an OES part, these reman parts and this other stuff, if that's all you can get, buddy, you might as well just plan on changing it 3 times, right?

36:24Before you even leave with the car. And so like, that costs money. At least it's like for us Yeah, we have an O'Reilly's and an Advance. That's it. Yeah. So I mean, I'm limited on aftermarket in general. So then it's like, hey, listen, I'm gonna buff another order a week. It's going to take a couple of days. Yeah, exactly. If they have it, you know what I'm saying?

36:44It'll take at least the next day, you know, but we only have one dealership in town. Yeah, that's Ford dealership. So anything else got to be sourced from— Yeah, everything is, dude, for me, everything OE, everything OES is next day. And, and a lot of that is like the part stores carry what they can sell, right? Well, guess what? Everybody around me only wants to sell the cheap reman parts, and so I can't get good parts same day.

37:07And people don't like that. People don't like to wait, you know? And so it's all about convenience for them. So it's definitely a thing. How, how many bays have you got? Uh, um, 6 racked bays. I have one 40,000-pound, uh, 4-post. This outside is just open. Yeah, we use it like to pressure wash underneath trucks and go through a lot of light-duty diesel.

37:33So, okay. Um, and then I have 4 flatbeds. Okay. So, right. Uh, what kind of revenue do you do out of the shop a month? Normally low, low run. Okay, nice. So, and how many people you got total? I have 2 full-time— well, 3 full-time techs, one of them being my, my young guy. Yeah. Uh, my one dad guy, and then service writer, right?

37:59Secretary, me and my wife. I love that. She's full-time— my wife's full-time marketing and bookkeeping. Okay. Um, and everybody looks at me like I'm crazy. My marketing is a lot different than everybody else's. Okay. For us, especially in our area, like, it's not a vehicle that leads that don't get some of everything. Yeah, everybody gets a hat, everybody gets a shirt, everybody gets a— oh, that's cool— pack or whatever.

38:21And it drives people in my town crazy that do this for a living, but they're like, why are you giving all this stuff away? I'm like, well, for me, if I give this lady a shirt, yeah, if she wears it to the wall, wall of honor. Yeah, walking advertising. Yeah, if I give them an ink pen, she's gonna take that ink pen, she's gonna put her pocketbook, nobody's gonna see it.

38:38Yeah, so it's just been an The first couple we done it to, people loved it. So then it just become a nonstop thing. Like, there's— when they come, I need a final driveline for me to go test drive them, to do a quality control check on them, right? Right then it should have all the stuff in it. I'll see it in it then.

38:54Yeah. And, and I think you told me a while back that you do all of your quality controls. Is that correct? Yes. Tell us about that process. So it originally started with the flat rate mentality of how do I help my guys turn more hours? Okay. And may not feel like they're rushing through it. Okay. But then I realized when I, I didn't have to do it that way, but it still kept productivity on it.

39:18They just, when they, they get done with the job, yeah, they bust a short block. It's like 3.5, 4 miles. Okay. Rerack it, check everything over. Yeah. An initial scan on it, make sure there's no code related to, you know, right. We'll keep watching, make sure there's nothing obvious. It's what we just dealt with. No major leaks, no major nothing. Yeah, check everything.

39:36As long as they sign off, what's good, it goes in underneath the driveline. And I'll put, depending on what the job was, 15, 20, 30 PT, 100 miles, depending on the job. And then I'll take it back and I'll re-rack it and I double-check everything on it again, wipe it down, wash it down, whatever it requires, make sure all the panels are back on it and all that stuff.

39:54And then I finalize it, get all the bills swapped over for them to handle in the office. But I'm just a— I try to be the last person that touches it so that I know Right. Whatever concern was fixed. For me, if I can mitigate any damage control he's having, something's going to go wrong. I want it to go wrong with me.

40:10Yeah. So that it can be addressed then before, because like we're at a point now we do a lot of ambulance work. Yeah. I don't need an ambulance to leave and something happen on it and be broke down while they got somebody in it. Yeah. Yeah. For me, if I catch it now, you know, and then like my, I'm off yesterday, which will be a workday.

40:29Okay, but my main guy will— he will pick that job up because he knows what I expect. So it still don't fall through the cracks because he's just as tedious as I am about it, right? You know, uh, he knows that ambulance is gonna pull out, they're gonna stick their foot in the floor. Exactly, buddy. They are rough on them. So for him, he knows that's what he's got to do because that's what they're gonna do.

40:49Yeah, you know, yeah, I mean, it just cuts down on a lot of issues, or if there is anyone try to catch up to you. Yeah, you know, even down to getting the fingerprints off of the car. Yeah, people don't want that. Yeah, for sure. I mean, I don't know how many times I've heard people talk about getting into a car after it's been to a shop and get grease on their hand from touching the steering wheel, right?

41:08That's a huge pet peeve for people. What's the vision for the shop moving forward? That's changed a lot. If you'd asked me that 3 weeks ago, I told you my goal was always to retire at 45. Okay, that's always been my goal, but I don't know if that's what it is anymore. Okay, uh, what changed? I had some health issues at the end of last year.

41:27Okay. Um, one of the heart doctors just— I'd let myself go. I had— okay, living at the shop. Yeah, trying to, trying to sort out what I needed to do. And, uh, starting January, I started getting my health back in check. So I finally got the all clear from the heart doctor. Okay. 2, 3 weeks ago, I'm back loving what I do again.

41:46It was easy for me to say I'm just gonna sell it, move Yeah, you know, because it has been a good business, you know. So I mean, it's, it, I could have figured out how to do that, but I'm back loving what I do again and I'm back finding ways to change what we do and grow the business into something else. And it's almost every day that I hear shop owners talk about credit card processing and credit card processing fees.

42:09And I'm gonna tell you right now, if you're that worried, you're stepping over dollars to pick up pennies. Pennies. What do I mean by that? When it comes to credit card processing, it's all about the service, it's all about the support and the great rates at the same time. And that is exactly why I use 360 Payments for all of my payment processing needs.

42:32They are the best payment processor in the automotive space. So don't wait, go to the link in the show notes and get set up with 360 Payments. They're integrated with all of your favorite shop management softwares, and it makes your life so much easier. It's one of those. I don't know that I'll be trading one problem for another by moving and doing something different.

42:52Yeah, I can't not work. Yeah, not made that way. You know, right? I go to Florida, and then what? I'm gonna open up another one down there. Yeah, exactly. Yeah. Build once, twice. Neil would say that. Yeah. Um. Yeah. You're a young guy. Heart problems at forty? Yeah, I mean, I think I have lost 30-something pounds since January. I mean, I was big.

43:14What? So tell us a little bit about that. But they said all that was stress. Yeah, well, that's what I was getting ready to ask is what impact do you think the shop had on your health? A lot of it. I think it was all stress related. Well, I mean, it was stress related, then it was a— I'm a work addict. Okay.

43:30So I had to change that to, you know what I'm saying? Like, Uh, I would work 7 days a week, 20-hour days. Yeah, you know what I'm saying? It's just what I've always known. Yeah, you grow up poor, you learn how to— you learn how to work. Yeah, work, you know. Uh, but I'm at the point now where it's just one of those— I mean, I'm looking at my kids growing up for me and I ain't even there.

43:50I mean, I make the time to take off to go do stuff, don't get me wrong, but like, I wasn't going to 6 o'clock. I needed to work till 10 to get some job done for my buddy down the road. Now at 6 o'clock, I'm out the door. Yeah, it'll be there tomorrow. You know, that was a hard thing for me to tell local people because it's just going to— yeah, that's what made the business what it is.

44:08Um, but when you start seeing them and they go, man, I thought she's gonna be— I mean, I can stay and do it for you. Yeah, but I'm headed to the heart doctor right now, so would you like me to cancel that appointment or— yeah, they're like, what do you mean? You tell them to like, take your time. You got to take extra 2 weeks.

44:25Yeah, yeah. You know, I, I think I was very much in the, the same boat. I was really addicted to work for a long time, right? And, um, I think for me, at some point I woke up and realized this is an unhealthy addiction. And, and the reason it was unhealthy for me is I always took it as, as like, this is a prideful thing, right?

44:47Like, I watched my dad and mom work 7 days a week. My mama used to get up 4 AM every single day, and she went to bed at about 11 or midnight every night. She'd get up 4 AM, she'd get everything ready for the day, she'd prepare the breakfast, then she'd go downstairs and she'd work all day. And they were open 8 to 8, they were open 7 days a week.

45:07She'd come back upstairs, she'd prepare dinner, then she'd clean the dishes, do the laundry, clean the house, do all the stuff, go to bed and get up and do it every single day. Closed one day a year. All right, sometimes they're closed Thanksgiving. And I was raised in that. And then I started to see something in my mom and dad both. And really when mom got sick and couldn't work, I saw her begin to have anxiety and panic attacks.

45:34And it was like, I can't stand to sit here. And so I started kind of testing myself a little bit and thinking, hmm, that's odd. What happens if I try to sit back and not do anything? What happens if I try to take a day off. And I realized I was getting super anxious. And part of the reason I wanted to work all the time is because I felt like I was a piece of shit if I wasn't doing something.

45:55I felt like I need to move all the time. I felt like I need to go all the time. And if I didn't go, I felt like— it felt like something was wrong. It felt like this sense of impending doom. You need to get up and do something. You need to be moving. You need to be— you know what I mean? Right.

46:08You know what makes that go away? What? Get your ass up and go to the gym. Then you Bust that out, and then for the rest of the day you're like, all right, I went to the gym, I'm done. And spend the rest— yeah, you're tired. Just spend the rest of the day napping. You know, it's not typically stress that I think that causes the issue.

46:24It's usually the healthy lifestyle that revolves around the stress. Like, hey, I gotta go work 20 hours. What does that mean? I don't have time to eat, right? I don't have time to exercise. I don't have time to sleep. So yeah, drive-through. So it's like, it's all fast food. It's like It's junk, junk, junk, junk, junk. And then like sleep becomes just whenever you can.

46:46And so you're not sleeping well, you're not regimented about your sleep, you're not regimented about your diet, you're not exercising at all. And then that turns into extra weight and then your cholesterol goes up and then your blood pressure goes up. And then doctors are like, it's stress. They say it's stress because they don't want to be like, you're a fat ass.

47:02So yeah, but you know, it's also one of those too. My work addiction, some of that stemmed from When my father-in-law died, uh, he was on track that year to do his first million, and he was so excited about it. That would have been, you know, we had 3 months left in the year. Yeah, fell in my lap. Say we were $800,000, we might have made it $820,000.

47:26Yeah, saying like it just worked. Just so for me, when we decided to sell the shop, there was nothing I could have done to have changed it, but I carried it. It was as it was my first business failure. Yeah, that makes sense. Like, I couldn't do enough to make it work for sure. And while it was still a profitable business, it was just time for the sale to move on.

47:43Yeah, but I carried that leaving that as— yeah, really ate you up inside. You see what I'm saying? Yeah, I dropped the ball on that. I couldn't do enough to— yeah, how much I worked, there wasn't enough I could do. So when I started this one, it was like the ultimate, I'm going to figure this out. I'm going to prove— I'm gonna prove— yeah, you know.

48:00So a lot of those bad habits stemmed Yeah. Has the, has the emotional balance kind of come into it now? Like you kind of maybe, I hate to say like faced mortality to a degree, but like you face mortality a little bit and now there's got to be some emotional balance that says, hey, would it be better that I'm not here and super successful as a shop owner while I was here?

48:27Or would it be better that I'm here for longer? And maybe it's time to take a deep breath. I, I put a lot of pressure on myself and say, hey, this has to work. There is no other option. Um, you know, one of the things that, that I take back from what my dad's taught me for years is he always says, son, no matter what happens, it's gonna be all right.

48:48Like, they, they can't eat you, right? Like, well, if it all falls apart tomorrow, it's all right. You're still gonna be here, you know? And so I think that as business owners We look at our businesses if they fail, not this dude. He's like, I wish that fucker would fail. Well, it is failing. I just want to get through all day. But, but, you know, if I think we look at it as such a part of our identity that for sure, if it fails, it's like a huge thing for us, you know, it for sure is.

49:19So what'd they tell you was wrong with the heart? Oh, badass. Blood— like, high— like cholesterol was too high, blood pressure was too high. What? All that, all that shit. I've had full blood panels done, everything done. It was— they're saying it was a rapid dump of adrenaline that I get working up at work, whatever. And it always happened if I sat down like this after we're sitting around talking.

49:42Heart rate would go like 215, 220. Wow. You know, uh, but it was, it was a wake-up call for me. You know, but I've taken— like, in that last year, I'd taken on all kind of stuff. I had to let one of my lead techs go. I wound up being on the, uh, school board, you know, for our local school, and all the stuff just on top of each other.

50:02Within— yeah, that sounds great, I love doing it. Took on being a mentor at our local high school. It's all this stuff that I was adding to my schedule. But then when I let the tech go, the time— then he got, got pulled even more thin because we're scheduled Yeah, once out, his work for that 2 months has already been placed on the book.

50:20Yeah. And it's one of— I ain't telling him no, I'll figure it out, you know. Yeah. So all that added on top of it to the overweight. How I not got to one of being a diabetic or high cholesterol, blood pressure, I don't know. I mean, I was, I was there. I should have been. Yeah. But, uh, I mean, now it's just because I leave at 6 like I'm supposed to most days, I had time to know before I said I don't have time to meal prep on that.

50:43Yeah, yeah, I'm not getting home till 1 o'clock in the morning, you know. But now, now I'm up at 4 going to the gym, already got my meal prep done. Yeah, just go out the door with it, you know. Yeah. Um, but I'm out feeling me a lot better. I got you, dude. Yeah, miserable, you know what I'm saying. So yeah, it's just one of those things.

50:58You don't know it either while you're in it. No, you have no idea. Yeah, 100%. It just becomes normal. Just is the, the carrying this, carrying the weight of feeling like if, if you don't own the business, yeah, you, you can never understand as a tech, an employee, a secretary, whatever you want to call it, what that person walks through. Yeah, it's 6 o'clock, you just like, it's going home.

51:22Exactly. I tell people all the time, like, dude, you, you, if this place fails, you go get another job, right? If this place fails, I don't. Yeah, my life-wise, my life's in it. I mean, because me and my wife both work there, she won't have another job, you know what I'm saying? Yeah, we And I'm, I'm, I'm probably one of the weird ones.

51:37I don't know. I think you work with your spouse too, right? I love it. I think it's the greatest thing ever. It's a privilege. She hates it. Yeah, she goes through spells where she does. Yeah, but like right now she's in a season of I'm giving it. She's giving 110%. You don't say she's found her passion for it again, right? And it's, it's enjoyable to do that with your partner.

51:59Yeah. Because it's one of those two, I always have somebody in the business with my best interest in mind. Yes, 100%. And that's here and it's something's going on. It's yeah, whatever. I don't know if you've ever heard of an Enneagram. Oh yeah, yeah. So I stumbled across that not a while back, whatever, and I took it and I started learning. I'd done it because I was trying to figure out how to learn to communicate people.

52:20Well, I've always just been a horrible communicator, right? And I think some of that started helping me to learn how to deal with my people. Yeah, I'm saying, like, what they want, what they need. Yeah, money at people all day long, but if you don't talk with their head, then it don't do any good. Exactly. But me figuring out how to ask them that.

52:39Yeah, you know, I'm like, man, I throw all the money in the world at you, right? You're still unhappy, still pissed off at me. Yeah, we're doing it, you know. But learning how— learning who I was and then learning how to communicate that to them to be able to understand what they needed, what they wanted. When there's opening that line of communication up between me and everybody else in the business.

52:55Yeah, was great. And it helps that she's there to be able to hear that. Yeah. So it's like, hey, listen, he mentioned to me you said so-and-so the other day and it really made him feel some kind of way. Yeah. Before, I'd be like, son, you're right, this is a him problem, not a me problem. Yeah. But now I'll say, okay, well, that wasn't what I intended by that.

53:14Let me, let me sit down and have a conversation with him. It now is just a work environment of a bunch of guys that's— that they're all family. Every one of my guys at the end of the day, it's weird because it's like I say, it's all a bunch of young dudes. Everybody gives each other a hug and tells them they love them when they leave.

53:29Amen, baby. Amen. If y'all need something, oh, you know what I'm saying? Yeah. Look, look, you hear it and it just makes you smile because it's like, that's finally what we've been after this whole time, is everybody being on the same page. Yeah. You know, if you got something, let me know. And they all genuinely mean it. Yeah. Working beside a bunch of guys that's just about each other is different.

53:47Amen. Because having a toxic employee before. Yeah. We'll show you how quick everything can go the other way. It becomes miserable. No, it does. But I let that go on too long, you know, and I had to face my guys and tell them I'm sorry for that. Yeah, that's my— hey, listen, I've been the toxic one before, right? And so I think that we have to— there's a— people talk about it being all sunshine and rainbows and all this stuff, mushy gushy.

54:13But man, I'm going to tell you what. If you can't work with people who are interested in the best interest of you, not for the money, not for any other reason, but because you're a human being and they care about you, like, that's the kind of people I want to be around. You know what I mean? Because I don't give a fuck about the rest of it, right?

54:27Because I've had money and I realize money ain't gonna get me where I want to go. You know what I mean? Money alone ain't enough. And so I admire that, brother. Thank you for being here. Yes, sir. Thank y'all for having us. Yes, sir. Of course. You asleep yet? No. That was awesome, dude. Yeah, we'll send it right to— she seen your post and said you're signing up.

54:55I don't care. Thank you for listening to the Changing the Industry podcast. If you enjoyed the show, do us a favor and leave us a review on your favorite podcast player, and don't forget to set it to automatically download the latest episode. Our efforts with this podcast, the YouTube channel, and the Facebook group wouldn't be possible without the support of our awesome sponsors.

55:16So please take a moment, check them out by clicking on the links in the show notes.